Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Auto repairs This place is awesome! Very professional, great workers, very friendly,helpful, I wouldn’t take my anywhere else but to Berger. Good service all the w This place is awesome! Very professional, great workers, very friendly,helpful, I wouldn’t take my anywhere else but to Berger. Good service all the way around More
Routine first lease visit Quick and easy routine visit. Great personnel. I only have my leased cars serviced by Berger as I know the car is well taken care of. Quick and easy routine visit. Great personnel. I only have my leased cars serviced by Berger as I know the car is well taken care of. More
Poor customer service and no incentive to return The customer service rep lied to me and said I had gotten the same oil the last 2 times (it had only been the last time, and only because it was a spe The customer service rep lied to me and said I had gotten the same oil the last 2 times (it had only been the last time, and only because it was a special and I had a coupon) every other time I had come in, I had spent 39.99 and gotten a punch on my punch card. So at the end of my service yesterday, I had an $8 coupon and my total was still $56! Because apparently the "best" oil was used... hopefully she met her quota of the day... not to mention, I was told you no longer offer the punch card. My incentive to return has been removed. Not only from the lack of customer service, but also by the deletion of your punch card system. I'll be going back to the Dodge dealer. More
Quick Service Quick service and they were really helpful. Theylooked up my warrant information for me too. They were nice and friendly. They also offered the shuttl Quick service and they were really helpful. Theylooked up my warrant information for me too. They were nice and friendly. They also offered the shuttle to take me back to work. More
Always great service Great people in the service center especially Al Duncan . Work is always done in a timely manner. Pricing a little high but you pay for quality work. Great people in the service center especially Al Duncan . Work is always done in a timely manner. Pricing a little high but you pay for quality work. More
Decent service. Only 1 issue Berger service dept was good., only issue I had was it took an hour just to drop my vehicle off for service and pick up a loaner car. I felt this was Berger service dept was good., only issue I had was it took an hour just to drop my vehicle off for service and pick up a loaner car. I felt this was extremely long since most of the time was spent waiting. This process should have only taken a few minutes. More
Great oil change Your service department is simply the best I've ever dealt with! Every time I bring my car in for service you make sure everything is perfect. Your service department is simply the best I've ever dealt with! Every time I bring my car in for service you make sure everything is perfect. More
Great service! they were quick and efficient! Fixed the issue with my vehicle immediately, I trust their work and would not bring my car anywhere else. Al is a pleas they were quick and efficient! Fixed the issue with my vehicle immediately, I trust their work and would not bring my car anywhere else. Al is a pleasure to work with, very polite and honest! More
Good old oil change They got me in and out in a timely manner. They were pleasant to work with and kept me happy while I waited for my oil change. They got me in and out in a timely manner. They were pleasant to work with and kept me happy while I waited for my oil change. More
Awesome The experience was great! Thanks Dawn! Have referred one friend for way. Will refer more friends to your dealership. Again, thank you Dawn for maki The experience was great! Thanks Dawn! Have referred one friend for way. Will refer more friends to your dealership. Again, thank you Dawn for making it easy. More