Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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MAJOR REPAIR (Oil pan gasket and more) I had a small leak and had it checked out prior to Winter. Oil pan gasket and two manifolds were leaking a small amount of oil, also had a small leak I had a small leak and had it checked out prior to Winter. Oil pan gasket and two manifolds were leaking a small amount of oil, also had a small leak in the water pump. Replaced all items and refilled with fluids. Also had a badly worn motor mount replaced. This repair required my vehicle to have a 4 wheel alignment in the end. I would have assumed that, that would be covered as to the nature of the repair. Separating oil pan from the bottom of the engine. I am happy with the work. No more leaks. More
Great team! Great all around experience! The team is the collision shop was real helpful. I really appreciate the updates and the communication. Jodi is a great p Great all around experience! The team is the collision shop was real helpful. I really appreciate the updates and the communication. Jodi is a great person to talk with and so is the manager also More
VERY GOOD! DID A GOOD JOB AT CHANGING MY OIL CHECKING ALL FLUIDS AND REFILLING THEM AS WELL AS CHECKING THE OIL AFTER THEY FILLED IT UP! DID A GOOD JOB AT CHANGING MY OIL CHECKING ALL FLUIDS AND REFILLING THEM AS WELL AS CHECKING THE OIL AFTER THEY FILLED IT UP! More
Oil change Quicker than expected service on a really busy holiday weekend. Friendly employees and staff. Happy with service, oil change and tire rotation. will b Quicker than expected service on a really busy holiday weekend. Friendly employees and staff. Happy with service, oil change and tire rotation. will be back for future service needs. More
It is always better at Berger! Fantastic staff and service this makes my 3rd purchase here. My next vehicle will most definitely be a Berger Chevy as well so hope to see you there. Fantastic staff and service this makes my 3rd purchase here. My next vehicle will most definitely be a Berger Chevy as well so hope to see you there. More
Berger Chevy pisses excellence The service we have and always have received is second to no one. We couldn’t be Happier and truly appreciate everything they have done for us. Than The service we have and always have received is second to no one. We couldn’t be Happier and truly appreciate everything they have done for us. Thanks again More
Above and beyond Every person from the minute I pulled in was kind, friendly, and highly professional. I so appreciated the time spent on me even after the sale, show Every person from the minute I pulled in was kind, friendly, and highly professional. I so appreciated the time spent on me even after the sale, showing me how the features of the vehicle work! I felt safe here. It’s so obvious they care about their customers. Thank you so much! More
Thorough service, good communication Adam was very helpful, letting me know of services he recommended and others that he didn't think needed to be done at that time, though he said he wo Adam was very helpful, letting me know of services he recommended and others that he didn't think needed to be done at that time, though he said he would still have things checked out just in case (and he was right about them not needing to be done yet). His initial estimate was pretty accurate, and the final cost ended up being a little lower than his estimate, which is fin by me! I'm planning on coming back to Berger as long as I keep getting the same service Adam provided! More
Great experience Great friendly and professional staff. Darrell made the experience of leading my first vehicle stress free. I never felt that my lack of knowledge aff Great friendly and professional staff. Darrell made the experience of leading my first vehicle stress free. I never felt that my lack of knowledge affected the experience. More
SLOW and expensive Last 2 times I went in for oil change and rotation, I had appointments and it still took 3.5 hours ($1000) and 2 hours ($230). They always come up wi Last 2 times I went in for oil change and rotation, I had appointments and it still took 3.5 hours ($1000) and 2 hours ($230). They always come up with things I need to do that I are not supported by the owners manual. I listen to them come out and tell almost every person waiting that they found something else and it should be done since they have the vehicle in. Also, since they have the complete history of my maintenance records why don't they tell me all the things that should be done when I made the appointment online instead of waiting until I get there. It would have helped me schedule my time better. I bought the vehicle from Berger (that went great and I don't see his name on the list) but I have not been happy with service. More