Berger Chevrolet, Inc

Good service I got an oil change fast and easy services as usual. Would definitely go there again for my car too get serviced. I will also release my car through t I got an oil change fast and easy services as usual. Would definitely go there again for my car too get serviced. I will also release my car through them! More

Deceiving sale I purchased a Chevy Equinox through Matt late June. All I asked for was low miles and good tires. Two months later the tires are in desperate need to I purchased a Chevy Equinox through Matt late June. All I asked for was low miles and good tires. Two months later the tires are in desperate need to be replaced and the front drive needs to be serviced. Ladies, bring a man with you because they will tell you what you want to hear to sell a vehicle. Wish I would have known better. Waiting for a reply from sales associate.... More

First Ever Vehicle Purchase Went Well I was so glad to have Hugh Collins assisting me as I worked through my first car buying process. He was honest and transparent about everything and a I was so glad to have Hugh Collins assisting me as I worked through my first car buying process. He was honest and transparent about everything and answered all of my questions thoroughly. I had the same level of transparency and support from Brian Hayes when it came time for financing, which I had apprehensions about, but which turned out great. I couldn't have asked for a better sales process! The dealership policies, however, were mildly disappointing. This was my first car and it is the most expensive thing I've ever purchased, but since it wasn't a new car, I didn't get any of the dealership perks like a full tank of gas or a free or discounted first oil change to get me connected with the service department. Not even a keychain to make my new key stand out. It was a bit of a bummer to feel like "less." But I guess there has to be a difference to making buying new more enticing. Fortunately, the sales team I had was fantastic and I am happy with my purchase. More

Argument and frustrated over warranty issue Frustrated and disappointed, I had an interior trim piece that needed to be replaced and the vehicle is less than a year old and iunder warranty. Firs Frustrated and disappointed, I had an interior trim piece that needed to be replaced and the vehicle is less than a year old and iunder warranty. First arugment was to have me return with the vehicle when the issue was happening , why am I being incovineced , after discussion then it was offered to leave it until the weather next summer created the issue again , why? So it won't be under warranty? and yet another round of argument and it was offered to replace but this was a courtsey replacement ? I purchased the vehicle less than a year ago, I also had purchased another vehicle almost 2 years prior, my money and loyalty where being challenged for what ? The dealer or service should have replaced without arugment or incovinece to me , why was I put through such hassle. Then when I was promised a vehicle without issue, I arrived for my appointment on time and was told a vechicle would be waiting without delay after all of this for weeks and arguments I waited for 40 minutes and still no vehicle for me , I had a meeting to attend, so I asked for my own vehicle back, and made another appointment for the repair. Dustin I believe was doing what he could but with direction from above , whoever that maybe. I am having a hard time thinking I may return for service or sales in the future. Disappointed in Berger , I have purchased and leased since 1992. More

Great service Brian listened to what our needs were and found us a car that fit those needs...and at a price we could afford. He also made sure we understood the fe Brian listened to what our needs were and found us a car that fit those needs...and at a price we could afford. He also made sure we understood the features of the car and how to use them. More

Oil change & tire rotation Did not explain , some of the items didn't have to be done. Cost me over $400 for a oil change & tire rotation. Not satisfied, will co Did not explain , some of the items didn't have to be done. Cost me over $400 for a oil change & tire rotation. Not satisfied, will consider going somewhere else next time ! Feel like I was taken advantage of ! More

Top notch I brought my 2018 Equinox in for service after a recall notification. My regular service consultant Adam, was helping another customer,when I arrived, I brought my 2018 Equinox in for service after a recall notification. My regular service consultant Adam, was helping another customer,when I arrived, so Jeremy greeted me and started the check in process right away. Great team cooperation. I finished up with Adam and then saw another rep for a loaner car. I was in and out in 20 minutes or less. I really appreciate the efficiency. The repair work on my car was completed in a few hours. More

New Trax Oil change went well. I usually do my own but this was a courtesy for buying from you. Where are the doughnuts and coffee? I had a hassle getting b Oil change went well. I usually do my own but this was a courtesy for buying from you. Where are the doughnuts and coffee? I had a hassle getting back home because of all the closed road construction. More

My experience Excellent customer service. It was a great car buying experience. Hugh was knowledgeable and his expertise gave me the confidence to make the car purc Excellent customer service. It was a great car buying experience. Hugh was knowledgeable and his expertise gave me the confidence to make the car purchase and I'm happy I did. He streamlined the process by having everything organized. I'd highly recommend Hugh and the Berger team to anyone. Thank you again. More

Excellent Experience Everyone was very friendly, helpful and knowledgeable throughout the entire process!! I would recommend Berger to anyone looking to purchase a new or Everyone was very friendly, helpful and knowledgeable throughout the entire process!! I would recommend Berger to anyone looking to purchase a new or used vehicle!! More