Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Oh man it's no words to say on how much Brian and his team helped me and my family out on a car long days they did beyond their work best place to go to by far Brian is the best hands down thank u guys m team helped me and my family out on a car long days they did beyond their work best place to go to by far Brian is the best hands down thank u guys me and my family are beyond blessed thank the whole berger team for doing all you guys did and finding is the perfect car Brian ur the man! More
Congrats to Brian isch and Duane Woodwyk great team. Duane introduced us to Brian when new equinox arrived put together a package that was fair and we accepted it. We (Diane & myself) believe Duane and Duane introduced us to Brian when new equinox arrived put together a package that was fair and we accepted it. We (Diane & myself) believe Duane and Brian are a big credit to Berger Chevrolet. Thank you gentleman!!! Donald and Diane Turnes More
So I ordered my truck April 5th 2022 and was told 8-12 week wait time. However ended up being a 16 week wait time. I also had to pay a higher price for truck alone than what was originally told and didn week wait time. However ended up being a 16 week wait time. I also had to pay a higher price for truck alone than what was originally told and didn’t relise till I got home. That’s not including gap and other add-ons. That’s just the truck I ordered. Was originally told 41.4-41.6k and ended up paying 42.4k not very happy about it. However I will say I’m happy with the friendliness of the workers of Berger and my salesman for dealing with my hundred calls. He never got mad with me and always got back with answers I needed that day. This is my 3rd car purchase from Berger and will probably buy another… however will go slower going over paperwork in the future. Overall I give dealership a 4-6 outta 10. More
We are so happy to have found our Chevy Traverse at Berger Chevrolet. Thank you! Berger Chevrolet. Thank you! More
I am a new customer. I drove away in a 2022 Equinox Awd. Brian Isch did a good job. I will return for the good service. I drove away in a 2022 Equinox Awd. Brian Isch did a good job. I will return for the good service. More
Brian was awesome! He answered all my questions in detail. Brian sent me pictures and helped my go through the extensive used car inventory on the phone. When I showed He answered all my questions in detail. Brian sent me pictures and helped my go through the extensive used car inventory on the phone. When I showed up today Brian was ready with the 3 choices I had narrowed it down to. After test driving the vehicles and talking with Ashley we knew what we were choosing. He was easy to negotiate with and we were able to come to a great deal for us. Berger is a step above the rest, many dealers are taking advantage of the car shortage to extort customers with huge mark ups. Berger isn't doing that! They have continue to operate with the honor and integrity you would expect from a 97yr old local family owned dealership. It really is "Always Better At Berger". It's a place where customers are friends and family. It's evident that these people care about you as a person and not just a sale. I was greeted with smiles and friendly attitudes everywhere I went in the dealership. I get the sense that the employees at every level of this dealership care. Plus it's hard to miss all the awards and community involvement when you walk the dealership. During the process I was greeted by management, General Manager, Finance manager, and Sales Manager just to thank me for my return business even though most weren't involved with my actual car deal. I go to Berger because I leave feeling like I visited with close friends. No pressure and employees that take pride in what they do. 5 Stars because they won't let me rate them higher. If you need a car and don't wanna be jerked around go to Berger and see Brian More
Working with Brian Isch and Berger Chevrolet again has made it worth my time to drive over one hour to the dealership to purchase a new vehicle. made it worth my time to drive over one hour to the dealership to purchase a new vehicle. More
I was less than impressed the quick lube customer service. They lost the ability to process debit cards and I waited for about 20 minutes before leaving to go get cash and bring it back. The next d service. They lost the ability to process debit cards and I waited for about 20 minutes before leaving to go get cash and bring it back. The next day I had 4 pending charges for the oil change I just paid cash for. These 4 charges made me over draw on my account. The extra charges were reversed but no extra payment or coms were given for the extra fees that the bank gave me. More
History of the dealership still provides the best customer service. Thank You Spencer's Lcare customer service. Thank You Spencer's Lcare More
I really enjoyed doing business with Berger Chevy. Brian Isch was an awesome guy to deal with! Will never buy anywhere else! This is my go to dealership and salesman will never go anywhere else! Brian Isch was an awesome guy to deal with! Will never buy anywhere else! This is my go to dealership and salesman will never go anywhere else! More