Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Quick in diagnostic Technician was very informative about what he was doing and in the questions he asked to help diagnose problem with alignment. Shuttle service was als Technician was very informative about what he was doing and in the questions he asked to help diagnose problem with alignment. Shuttle service was also helpful being I lived about an hour away. More
Regular Service Intervals performed for 2017 Tahoe Adam my service advisor was as usual clear and concise on what repairs were needed for the mileage I have on my vehicle. He helped get the very best p Adam my service advisor was as usual clear and concise on what repairs were needed for the mileage I have on my vehicle. He helped get the very best pricing on a new set of tires! Well done Adam. More
Great service. Miguel Cervantes did a great job! We met with Miguel Cervantes. He went above and beyond to answer all our questions and to help us find the vehicle we were looking for. Thanks to him We met with Miguel Cervantes. He went above and beyond to answer all our questions and to help us find the vehicle we were looking for. Thanks to him and his team we were able to drive out with a truck! More
Heater coil Thanks to Al Duncan every time I come in he always get my car in service and out of service in an nicely time I really appreciate him and his team. Thanks to Al Duncan every time I come in he always get my car in service and out of service in an nicely time I really appreciate him and his team. More
Excellent experience at Berger Chevrolet All of the staff at Berger Chevrolet were very friendly and helpful. Eugene and Jeremy especially made my experience at Berger Chevrolet an excellent All of the staff at Berger Chevrolet were very friendly and helpful. Eugene and Jeremy especially made my experience at Berger Chevrolet an excellent experience. Eugene was very informative and quick with response to questions. Jeremy made sure that I was happy with my potential purchase. Overall I had a superb experience at Berger Chevrolet and I would highly recommend this dealership. More
Great people I was happy with the with the way everyone was professional and couldn't have asked for better people and they were happy to with any questions I had I was happy with the with the way everyone was professional and couldn't have asked for better people and they were happy to with any questions I had More
Unimpressed with Quick Lube employees I usually don't leave bad reviews but I felt my experience yesterday was really poor and thought the dealership should know. I stopped after work to h I usually don't leave bad reviews but I felt my experience yesterday was really poor and thought the dealership should know. I stopped after work to have my oil changed. The young girl who greeted me was not very happy but I soon realized why. The young man whose job it is to be downstairs was at the top of the stairs bothering her, telling her that her hair looked bad. Listening to their back and forth conversation reminded me of my middle school days. All 5 of the young 20's employees seemed very immature and unprofessional. Hope my oil was changed properly and my experience is better next time, if I decide to go there again. More
Took a bit longer than I expected but happy with the outcome Helpful and informative salesperson and very friendly.. I'm very happy with the car and would refer any family or friends to this dealership. I wa Helpful and informative salesperson and very friendly.. I'm very happy with the car and would refer any family or friends to this dealership. I wasn't planning on spending 6 hours waiting, but fortunately I had nothing else planned for the day. Brandi was very congenial and helpful More
Process couldn't have been easier! Huge shout out to Martin and Robin for all of his help! I LOVE my new vehicle and cannot believe how easy he made the process. Every one in-the buildi Huge shout out to Martin and Robin for all of his help! I LOVE my new vehicle and cannot believe how easy he made the process. Every one in-the building had a smile and was ready to help! This really made me feel welcome even though I drove in with a xxx haha :) HUGE Thank you to the entire Berger Chevrolet Team! More
Good I guess I have bought cars from Berger since I was 16. I went and got an oil change and asked for a tire rotation. They weren’t happy. They did the tire rota I have bought cars from Berger since I was 16. I went and got an oil change and asked for a tire rotation. They weren’t happy. They did the tire rotation and they guy asked the girl who did the computer “if anyone else wants a tire rotation today tell them we are not doing them screw that”. I was like xxx. Then they started to complain about the customer in front of me because they had a coupon. The driver left and they were bashing him. Can you wait when a customer isn’t around. More