Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,666 reviews
2018 Chevy Colorado - excellent experience! Brandi was extremely knowledgeable and helpful from the minute we walked in the door. Was looking for a used truck but got such a great deal on a new Brandi was extremely knowledgeable and helpful from the minute we walked in the door. Was looking for a used truck but got such a great deal on a new truck, couldn't pass it up. I was glad to learn of the educators discount which saved me a lot of money More
Beware- false advertising & false promises Went online to find a vechike I liked. Went into the dealership with the specific truck I found. They told me they could not honor the price because t Went online to find a vechike I liked. Went into the dealership with the specific truck I found. They told me they could not honor the price because they just recently put BRAND NEW wheels & tires on it since the ad was placed. I expressed that the 2,500 difference seemed a bit extreme. They dropped the price a little bit so I decided to trust my sales guy, Jeremy and go ahead with the sale. Two days after my purchase of this truck I was driving and heard some raddeling sounds. I get out to find that there is CHEAP wheel caps, like 20 bucks cheap!!! I was outraged so I went back to them to ask why they made me believe these were real rims? They said they would make it right with me by finding me new rims but it’s been a month and I’m the only one reaching out for an update on them. It’s funny how when they want a sale, they will call you, text you and be buddy buddy but afte the sale they DO NOT care about you anymore. They made false claims and advertising to get my sale. I have lost all respect for this dealership. More
Forgot about me Promised me car at noon, never called. Walked instead of shuttle both ways and upon arrival JOE had lost my paperwork. So unprofessional and rude. Pai Promised me car at noon, never called. Walked instead of shuttle both ways and upon arrival JOE had lost my paperwork. So unprofessional and rude. Paid $114 to leave with no repairs due to time constraints that had been discussed at drop off. Told me to “have a better day” when I was upset when I left. I’m 8 months pregnant and just wanted my car to be safe. Guess not. More
recall / oil change It was easy to set up the appointment when it worked for me. They were ready for my vehicle when I arrived, and completed the work in the amount of t It was easy to set up the appointment when it worked for me. They were ready for my vehicle when I arrived, and completed the work in the amount of time I was told it would take. More
Felling like a valued client I love everyone, especially Al. Friendly, fast and honest. I trust them with my car and would not take it anywhere else. They treat me like a valued I love everyone, especially Al. Friendly, fast and honest. I trust them with my car and would not take it anywhere else. They treat me like a valued client and they do not try to sell me stuff I do not need. More
Minor Warranty Repairs Set up an appointment to drop off our 2017 Impala for some minor warranty repair. Our service advisor was very helpful. Car was completed ready for pi Set up an appointment to drop off our 2017 Impala for some minor warranty repair. Our service advisor was very helpful. Car was completed ready for pick up very quickly. Thank you for the great set! More
Transmission flush was done The service experience was excellent as usual. Johnathan was very thorough handled my appointment like a true professional. Best of all my car was don The service experience was excellent as usual. Johnathan was very thorough handled my appointment like a true professional. Best of all my car was done earlier than I thought it would be. More
Transmission Timely and friendly. I did not have to wait when I dropped my car off and picked it up. Took time to understand what I was bringing my car in for Timely and friendly. I did not have to wait when I dropped my car off and picked it up. Took time to understand what I was bringing my car in for More
Efficient Heather Jensen has always been there to help my family, she is always available to answer questions that we have! Mark Bivins in service was very effi Heather Jensen has always been there to help my family, she is always available to answer questions that we have! Mark Bivins in service was very efficient and kept me informed about me car. Thanks Lisa More
The oil change was great I had my oil changed and they did a great job the guys were very friendly and very helpful JeremyAnderson showed me the dipsiTick after he changed my I had my oil changed and they did a great job the guys were very friendly and very helpful JeremyAnderson showed me the dipsiTick after he changed my oil I never had anyone ever do that before More