Berger Chevrolet, Inc

Long wait and incomplete service Over and hour and 30 minute wait for an oil change and tire rotation. The service was supposed to include multipoint vehicle inspection. The service Over and hour and 30 minute wait for an oil change and tire rotation. The service was supposed to include multipoint vehicle inspection. The service advisor said he had the work done in the quick oil change area so the wait would not be any longer. I asked about condition of my brakes and was told the inspection was not done to save time. They did not ask me if I wanted them to skip the inspection. Not a big deal, but they obviously over booked. I would probably not bring my car here for service again. There is another dealership near me that is not this crazy. My service advisor Dustin McPherson was nice guy who was dealing with a bad situation. Just also want to say I love my Chevy Cruze. In the past I have had oil changes done in Quick change area with great fast service. After emailing asking for the current cost a person called and talked me into using the service side with additional services for no additional charge. Won't do that again! More

Awesome Great place nice people they work with you and we felt very good ..... great prices honest salesman we worked with .... over all great place would r Great place nice people they work with you and we felt very good ..... great prices honest salesman we worked with .... over all great place would recommend It More

Oil change This experience was not very inviting. The guys in charge of the oil change were immediately goofing around and being immature. The woman who took my This experience was not very inviting. The guys in charge of the oil change were immediately goofing around and being immature. The woman who took my info never smiled or welcomed me, just asked “What’s your mileage”? I’m paying close to $70 for an oil change that lasted a whole 7 minutes. So rude!! More

Was able to get the job done in time I had a recall and oil change at 4:30 and they where able to complete on time. Thank you all so much for the help! I had a recall and oil change at 4:30 and they where able to complete on time. Thank you all so much for the help! More

Little extra touches Brought my car in Monday for minor body work repairs from someone vandalizing my car. They understood how even though it was small, was important for Brought my car in Monday for minor body work repairs from someone vandalizing my car. They understood how even though it was small, was important for me to get it all fixed up. They worked closely with my insurance to make sure I was taken care of well. When my insurance needed a receipt that was in my glove box while I was away from the car, they got it for my insurance adjuster to save me some time. When I got back to my car to drive it home, I noticed it was given a cash wash, they vacuumed my front seats and wiped down my dashboard for me. IT was so nice getting into a fixed, clean car. Thank you so much it made this bad thing happen to me not so terrible in the end. More

Friendly and Thorough Made me feel welcome and wanted to make sure I was comfortable while waiting or if I needed a shuttle. I would definitely recommend Berger Chevrolet. Made me feel welcome and wanted to make sure I was comfortable while waiting or if I needed a shuttle. I would definitely recommend Berger Chevrolet. More

Friendly and Thorough The service was done in a timely manner and I was offered a shuttle to take us to a restaurant and pick us up when the vehicle was ready. The service was done in a timely manner and I was offered a shuttle to take us to a restaurant and pick us up when the vehicle was ready. More

Low pressure and extremely helpful! These people are top notch. Put any typical car dealer connotations aside. I had found a vehicle I was interested in online before coming to the dea These people are top notch. Put any typical car dealer connotations aside. I had found a vehicle I was interested in online before coming to the dealership. They were extremely busy when I arrived, but did not hesitate to help and never felt like I was neglected. They stayed after-hours to finish my transaction and were extremely helpful in answering any and all questions. Todd, Brian and the team were fantastic and I will, no doubt, be working with them again. More

Used Chevy Silvarado Excellent customer service with everyone I talked to. Martin answered all my questions and got me a good deal. Thanks to everyone from Berger Chevro Excellent customer service with everyone I talked to. Martin answered all my questions and got me a good deal. Thanks to everyone from Berger Chevrolet for making the process enjoyable!! More

Knew what they were doing Very friendly and confident staff. Better prices on an oil change and tire rotation than you'll find at your run of the mill service center. If you ha Very friendly and confident staff. Better prices on an oil change and tire rotation than you'll find at your run of the mill service center. If you have a Chevy, they'll keep it running for a long time. More