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Berger Chevrolet, Inc
Grand Rapids, MI
1,672 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,672 reviews
July 30, 2023
Got the deal we were after . Eugeneo has sold us a couple vehicles in the past . Eugeneo has sold us a couple vehicles in the past . More
by kisner192
Employees Worked With
July 30, 2023
Berger Cost me a set of tires because they can’t do a correct alignment. Aligned wrong the first time, the second time and I’m done. I paid for it all too. Love to be treated so poorly. Wrote a commen correct alignment. Aligned wrong the first time, the second time and I’m done. I paid for it all too. Love to be treated so poorly. Wrote a comment card, left a google review- no one replies or cares. Thanks Berger More
by Jharding
Employees Worked With
Don’t see the service tech
July 26, 2023
We were treated very fairly and respectfully from the dealership and Brian. Would recommend them to anyone needing a car dealership and Brian. Would recommend them to anyone needing a car More
by retklooster
April 08, 2023
Extremely happy with my experience at Berger Chevy. Marcellous was the BEST to work with! His service and communication were above and beyond. He helped me find what I was looking for, accommodated aro Marcellous was the BEST to work with! His service and communication were above and beyond. He helped me find what I was looking for, accommodated around my schedule, and answered all my questions before and after I bought the car. Highly recommend working with Marcellous!! More
by lindseyk
Employees Worked With
Marcellous Suttles
April 07, 2023
Kris at Berger was great when I brought my company vehicle in to be serviced. His communication was on point explaining what was wrong and what needed to be done. He is very attentive to detail and t vehicle in to be serviced. His communication was on point explaining what was wrong and what needed to be done. He is very attentive to detail and to the customer experience. I will be coming back for sure. More
by Shawn
Employees Worked With
Kris in Service
April 07, 2023
Mark is very organized and very thorough about our taking care of our vehicles. I would highly recommend working with Berger and especially Mark care of our vehicles. I would highly recommend working with Berger and especially Mark More
by MSullivan
Employees Worked With
January 24, 2023
Brian Isch has been our salesman since 2012 when we moved to Grand Rapids. He is kind, patient and extremely helpful. to Grand Rapids. He is kind, patient and extremely helpful. More
by swbarrett1
Employees Worked With
Other Employees :
Not sure of the name of the young man in the finance department.
January 20, 2023
Follow up from my bad experience buying a car for my mother. She still has not been able to get the micro-chips put in the car that she bought and Berger continued to resist giving her the second key t mother. She still has not been able to get the micro-chips put in the car that she bought and Berger continued to resist giving her the second key that Brian Isch claimed to have given to me. Berger never contacted her about the chips being ready, never attentive to her needs or apologetic for their screw-ups which were many More
by De Els
Employees Worked With
