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Berger Chevrolet, Inc

Grand Rapids, MI

4.2
1,665 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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2525 28th St SE

Grand Rapids, MI

49512

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Showing 1,665 reviews

April 07, 2023

Kris at Berger was great when I brought my company vehicle in to be serviced. His communication was on point explaining what was wrong and what needed to be done. He is very attentive to detail and t More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris in Service
Apr 10, 2023 -

Berger Chevrolet, Inc responded

We're so happy to hear that you enjoyed your experience with Kris here at Berger, good communication is something that we strive for! Thank you for taking the time to leave us this feedback. Drive safe!

January 24, 2023

Brian Isch has been our salesman since 2012 when we moved to Grand Rapids. He is kind, patient and extremely helpful. More

by swbarrett1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Isch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of the name of the young man in the finance department.
Jan 25, 2023 -

Berger Chevrolet, Inc responded

What a great review! Thank you so much for taking the time to leave us this feedback. We're so happy to hear that you've enjoyed working with Brian since 2012! Drive safe and enjoy your new ride!

January 20, 2023

Follow up from my bad experience buying a car for my mother. She still has not been able to get the micro-chips put in the car that she bought and Berger continued to resist giving her the second key t More

by De Els
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Isch
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Berger Chevrolet, Inc responded

Unfortunately, we are unable to find your name in our system. If you could please provide a different name, we would love to look into this for you. You can also feel free to give us a call at (616) 575-9669, thank you.

January 18, 2023

It’s always been a pleasure doing business with this dealership. They treat you like family and their buying process is really efficient! Brian goes above and beyond to make sure all your needs are unde More

by Ernesto J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Isch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rhoton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Schrader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecil Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Dibartolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Berger Chevrolet, Inc responded

What a great review! We're so happy to hear that you felt comfortable during your vehicle purchase here at Berger! This is such great feedback to hear about our Sales Team! Drive safe and enjoy your new ride!

December 14, 2022

When I tell you they got me together, they really went above and beyond..I got a car off the lot that they worked hard to help me with and I was there for hours..I got home.. walked in the house and it go More

by Kiaboysgotme
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Angus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah
Dec 19, 2022 -

Berger Chevrolet, Inc responded

We're so sorry to hear about your vehicle but we are glad that we were able to help you out! Thank you so much for taking the time to share your experience with us, drive safe!

December 06, 2022

Brian Isch was wonderful. He helped us out. I trust Brian. My daughter and I have leased all our cars from Brian ever since he has been with Berger. You can trust Brian Isch More

by danvargas005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Isch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Berger Chevrolet, Inc responded

Thank you so much for taking the time to leave us this awesome review! We're so happy to hear that you enjoy your experience with Brian. Drive safe!

November 21, 2022

Love my new Bolt EUV! Brian Isch did a great job getting me in the right model for me! More

by smannard
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Isch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Berger Chevrolet, Inc responded

Thank you so much for your 5-star review! We really appreciate your positive feedback about your experience with Brian. Thank you again and drive safe!

November 15, 2022

Going to Berger was a great choice. Brian was awesome to work with and made the car shopping process easy. More

by Trudy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Isch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Becksvoort
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Berger Chevrolet, Inc responded

Thank you so much for your positive feedback about your experience here at Berger! We really appreciate you leaving such a wonderful review. Drive safe!

October 20, 2022

Oil change at berger 14’silverado=$110 Oil change at first chevy dealership i called besides berger 14’ silverado = $65 thats a huge discrepency, I wont be taking my truck here for service anymore. More

by Coryr5150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Quick change manager- argued the other dealerships price
Oct 21, 2022 -

Berger Chevrolet, Inc responded

We're sorry to hear that there was a discrepancy with your service. Please give us a call, we would love to discuss your visit. Thank you for taking the time to review us, drive safe!

September 23, 2022

Our experience working with Brian Isch was wonderful. Brian was very pleasant and efficient. His knowledge of the working of our brand new Chevrolet Bolt was exceptional even though it was a new model More

by kenneth.piers
Recommend Dealer
Yes
Employees Worked With
Brian Isch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Berger Chevrolet, Inc responded

We love this so much! Thank you for sharing your review with us! We're so happy to hear that you had such a good experience with Brian and that you're loving your new Bolt, it is such a beautiful color! Thank you again for sharing your positive feedback with us, drive safe!