Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Great My experience was great as usual . I always use Berger because they make me feel like I am apart of this great big family. Thank you Johnathan. My experience was great as usual . I always use Berger because they make me feel like I am apart of this great big family. Thank you Johnathan. More
Perfect Experience - Start to Finish! We were referred to Martin at Berge Chevrolet and let me say, all my prior experiences buying a car have not been great. This was completely differ We were referred to Martin at Berge Chevrolet and let me say, all my prior experiences buying a car have not been great. This was completely different, from beginning to end I felt confident with every step clearly communicated. We LOVE our new Traverse and encourage anyone to shop Berger! More
Very professional sales team Great experience and made me feel like I was part of the Berger family. Easy purchasing process, received a very clean car and was ready to go. Great experience and made me feel like I was part of the Berger family. Easy purchasing process, received a very clean car and was ready to go. More
Recall issue Called in to bleed brakes because of recall. Quick appt, service took 2 hours. Well done. Service people were courteous and efficient. Thanks for The Called in to bleed brakes because of recall. Quick appt, service took 2 hours. Well done. Service people were courteous and efficient. Thanks for The good service More
Service appointment Had an appointment at 7 a.m. stood in the service bay until 7:20 before I was helped. I had talked to a representative prior to my arrival to make sur Had an appointment at 7 a.m. stood in the service bay until 7:20 before I was helped. I had talked to a representative prior to my arrival to make sure I could get in so I could make it to work which did no good. Thus I was late for work because of the delays for a warranty service call. Not really happy with the concerns for the customers and their schedules!!!!!!!!!!!! More
Excellet This is about the tenth chevy I have purchased from this dealer and always have had a great time and conversation with the sale personnel, this has ma This is about the tenth chevy I have purchased from this dealer and always have had a great time and conversation with the sale personnel, this has made me come back may times. More
2009 Traverse LTZ Had an issue with power steering and found that the rack n pinion was leaking. Not good news for sure. Berger got my vehicle in and out in and out ver Had an issue with power steering and found that the rack n pinion was leaking. Not good news for sure. Berger got my vehicle in and out in and out very quickly. Jeremy was a great help and I appreciate his efforts to keep the cost of replacing competitive. More
Great service My sales person was very attentive and honest. I came in not knowing what I wanted and he steered me in the right direction with safety and price. My sales person was very attentive and honest. I came in not knowing what I wanted and he steered me in the right direction with safety and price. More
Excellent Customer Service My product specialist, Darell and my finance specialist, Cathy were truly interested in my needs, wishes and expectations. They went out of their way My product specialist, Darell and my finance specialist, Cathy were truly interested in my needs, wishes and expectations. They went out of their way to meet those. They made for an easy and enjoyable buying experience. More
Friendly but flippant While the dealer was friendly and knowledgeable, he seemed to get distracted by other customers. While i did try to come at scheduled times i felt tha While the dealer was friendly and knowledgeable, he seemed to get distracted by other customers. While i did try to come at scheduled times i felt that i was being put on the back burner. I felt it made the process longer than neccessary. More