Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Great experience I really liked working with salesman Adam Doll - not at all pushy, very knowledgeable and understanding of our current car buying situation. My wife a I really liked working with salesman Adam Doll - not at all pushy, very knowledgeable and understanding of our current car buying situation. My wife and I drove home that night thinking - wow, this guy is good at what he does. Overall a good car buying experience - would certainly come back here for my next car. More
Overpriced Once again no real value here. “Discount oil change” but makes it up on other “needed service to” after safety check, etc. checked for a leak never in Once again no real value here. “Discount oil change” but makes it up on other “needed service to” after safety check, etc. checked for a leak never informed me of additional cost until time to pay. 1 1/2 hours for oil change, tire rotation.... More
Excellent service The outstanding service to my vehicle took less than twenty minutes. The staff was well educated and I was back on the road completing much needed err The outstanding service to my vehicle took less than twenty minutes. The staff was well educated and I was back on the road completing much needed errands. More
2018 Silerado Brandi was awesome! she had all the answers and information I needed to make a decision and selection on the new 2018 Silverado that now belongs to me Brandi was awesome! she had all the answers and information I needed to make a decision and selection on the new 2018 Silverado that now belongs to me . More
Fantastic Larry Francis is a fantastic salesman and a world class customer service provider. In my opinion, he is one of the best salesmen that I have ever come Larry Francis is a fantastic salesman and a world class customer service provider. In my opinion, he is one of the best salesmen that I have ever come into contact with. Helpful, kind, and understanding. More
Unethical service department I went to the service center for a recall and a quote for a repair and everything went well until they asked me to pay 110$ for having them look at it I went to the service center for a recall and a quote for a repair and everything went well until they asked me to pay 110$ for having them look at it. When I told them that I didn't think I would have to pay for a quote they said they will get it waived by management only IF I give them all 10s on a survey that was emailed to me. I asked them what happens if I don't give all 10 out of 10's on the survey? The technician Adam Havens told me that his management would come after me for payment. Overall I was very displeased with the ethics and integrity of this business. I will not be utilizing this dealership any longer. More
Awesome Customer Service! Berger is a great place to buy a car from, especially for first time buyers. Dale was super helpful and took the time to explain every little detail t Berger is a great place to buy a car from, especially for first time buyers. Dale was super helpful and took the time to explain every little detail to me. They all make you feel welcome and make the car buying process fast and super easy. Thank you! More
Awesome experience! Everyone at Berger was super nice and helpful! It’s been 16 years since we purchased a new vehicle. We were worried it would be a huge headache. But Everyone at Berger was super nice and helpful! It’s been 16 years since we purchased a new vehicle. We were worried it would be a huge headache. But they were all great! More
Purchase of New vehicle Eugene Sellaro was the salesperson for this vehicle. He had made this process easy. He also went above and beyond the call and delivered the new vehic Eugene Sellaro was the salesperson for this vehicle. He had made this process easy. He also went above and beyond the call and delivered the new vehicle to my place of business. The paperwork was in complete and picked up my trade in. The process was quick and clean! Berger has exceeded expectations AGAIN! More
Recommended I had a good experience working with Berger. Told them the price I wanted to spend on a Colorado and they were able to make it happen. Overall my expe I had a good experience working with Berger. Told them the price I wanted to spend on a Colorado and they were able to make it happen. Overall my experience was good. I would recommend anyone to atleast give them a shot More