Berger Chevrolet, Inc

Repeat work that should have been looked at bettor the first Had my wife bring in the car because a headlight was off again. Only on for a little over a year BUT since it went out so soon they looked at the co Had my wife bring in the car because a headlight was off again. Only on for a little over a year BUT since it went out so soon they looked at the connectors and found out they was an issue. Only charged me for labor. $151.00 to change a light bulb they had already changed not too long ago but overlooked the issues with the connector. What a bargain :( More

NO TRICKS, NO NEGATIVE TO THE CUSTOMER, IT WAS A FUN TIME!!! I am a 100 percent service connected disabled veteran, and I have no mental capacity for bullPOOP, or nonsense. I had the horrible experience of shopp I am a 100 percent service connected disabled veteran, and I have no mental capacity for bullPOOP, or nonsense. I had the horrible experience of shopping five other local dealers. To include: three deals, and 5 trade appraisals at the five local Michigan dealers in the Birch Run, Flint, and Sterling Heights areas. The experience with Doug Schrader, the general sales manager, and Brandi Gee, sales professioanal, at Berger Chevrolet, as well as, Business Manger with Jace George was with zero railings of the blood pressure. Berger Chevrolet is a two hour drive for me, one way! For examples of calm interactions with the Berger Chevrolet personnel: no lies, no tricks, and no monkeying around with divergent bullPOOP stories. In fact, the basis of a good deal was held during the entire process; that root being defined as: clear, accurate, and concise communication. This was a first for me at a Chevrolet dealership in Michigan. Doug adhered to his advertisements on the website, which was also a first. Thank you for offering a relationship with GM Financial as well, Doug Schrader, as I think this will make for many more purchases from your high volume dealership. Thank you again to the extreme courtesy of my professional sales representative Brandi Gee when referring to my military service during our meet and greeting conversation, by simply asking, "Do you miss it" versus a series of invasive questions of what I did, where I was at, how many people I killed etc... as obviously 100 percent SCDV Veterans don't want to talk about that ever! THE VERY BEST EXPERIENCE EVER BUYING A NEW TRUCK WHERE I HAD NOT A SINGLE SPUR OF ANGER DUE TO MY DISABILITIES. THEY LOOKED ME IN THE EYE SO I COULD READ LIPS AND NEVER MISSED A WORD. I HAVE HAD FIVE CALLS NOW FROM OTHER DEALERS TRYING TO SELL A CAR BACKWARDS, AS IN THE NEXT WEEK. I AM EXTREMELY APPRECIATIVE OF MR. SCHRADER OFFERING A RELATIONSHIP WITH GM FINANCIAL, AS THIS IS HUGE FOR MY CONTINUING THE RELATIONSHIP AT BERGER CHEVROLET. THIS TEAM WAS VERY BUSY AND STILL TREATED ME WITH RESPECT AND DIGNITY. More

Very professional and stress free experience Leasing a car at Berger was a pleasant, professionally managed and stress free experience. We would highly recommend Berger for a lease or purchase wi Leasing a car at Berger was a pleasant, professionally managed and stress free experience. We would highly recommend Berger for a lease or purchase without hesitation . More

Excellent service. Berger has a great service team I was greeted when I came in with a friendly smile they address my concerns also notified me of any other concerns that I needed with the vehicle and I was greeted when I came in with a friendly smile they address my concerns also notified me of any other concerns that I needed with the vehicle and I had my vehicle back in a timely manner. Also kept me informed of the progress along the way.... great job More

Exceptional service! Came in with broken side mirror, service writer Al got us in right away. Berger has a pretty extensive parts department so to have all parts on site m Came in with broken side mirror, service writer Al got us in right away. Berger has a pretty extensive parts department so to have all parts on site made our repair go much faster. Thank you to all for making our service experience a great one. We use Berger for all our service needs. More

Excellent And Flexible Brian was so helpful and flexible with me and my family as we decided on what car to lease and he made it easy to find the best fit and deal for me. H Brian was so helpful and flexible with me and my family as we decided on what car to lease and he made it easy to find the best fit and deal for me. He even let me change my color only a few hours before I came to pick up the vehicle. There is no reason to shop anywhere else than Berger with Brian. Also, Cathy in finance was a blast and made getting it all squared away so quick and simple. More

Thanks! Everyone worked so hard to get me the car I wanted! Couldn't be happier! I called to change my color choice and Brian worked very hard for us. Thanks Everyone worked so hard to get me the car I wanted! Couldn't be happier! I called to change my color choice and Brian worked very hard for us. Thanks Brian! More

new car delivery Fast, friendly, informative, and no hassle new car delivery. Sales person explained everything in great detail, asking questions to ensure i was full Fast, friendly, informative, and no hassle new car delivery. Sales person explained everything in great detail, asking questions to ensure i was fully aware of my vehicle operation and lease info. More

Awesome !! Beth was very friendly, helpful and outstanding Love may new 2018 Equinox. She also took time to show me how things work in the vehicle. Thanks again Beth was very friendly, helpful and outstanding Love may new 2018 Equinox. She also took time to show me how things work in the vehicle. Thanks again !! More