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Berger Chevrolet, Inc

Grand Rapids, MI

4.2
1,665 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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2525 28th St SE

Grand Rapids, MI

49512

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Showing 1,665 reviews

December 15, 2023

Glad I made the 6 hour round trip to Berger Chevrolet last week and received the old school customer service from Beth Dykhouse. How refreshing ! More

by Matt K
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Beth Dykhouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Mariner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Berger Chevrolet, Inc responded

We love to hear this! Thank you for taking the time to leave us feedback about your experience with Beth! Drive safe and enjoy your new ride!

December 08, 2023

Brian was very professional and answered all questions I needed answered! He made sure all things were taken care of before we left! Thanks Brian More

by Lewis_shelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Berger Chevrolet, Inc responded

Thank you so much for taking the time to leave us this feedback about your experience with Brian! Drive safe and enjoy your new ride!

September 18, 2023

Wonderful service! Everyone was so friendly and helpful...I would highly recommend them and will definitely use them again! The salesman was very helpful, as well as ot More

by kornoelje2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Perri
Sep 19, 2023 -

Berger Chevrolet, Inc responded

Thank you for your recommendation! We're so happy to hear that you enjoyed your experience here at Berger.

August 14, 2023

My exterperience with Berger is that it is clean and the people have pleasant no matter what department I've talked to More

by judkamiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikolas Raymond
Aug 15, 2023 -

Berger Chevrolet, Inc responded

Thank you so much for this awesome review! We're so happy to hear that you enjoyed your experience here at Berger!

July 30, 2023

Got the deal we were after . Eugeneo has sold us a couple vehicles in the past . More

by kisner192
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugenio Sellaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Berger Chevrolet, Inc responded

Thank you for choosing Berger for your vehicle purchases! We're so happy to hear that Eugenio was able to help you find the right price for your new ride. Thank you for taking the time to review us. Drive safe!

July 30, 2023

Berger Cost me a set of tires because they can’t do a correct alignment. Aligned wrong the first time, the second time and I’m done. I paid for it all too. Love to be treated so poorly. Wrote a commen More

by Jharding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t see the service tech
Jul 31, 2023 -

Berger Chevrolet, Inc responded

We're sorry for any misunderstanding, and we're sad to see this review. Unfortunately, we are unable to find your name in our system. If you could please provide the name associated with your visit we would love to look into this for you.

Jul 31, 2023 -

Jharding responded

I bought a brand new Suburban from MJ in 2022 for 80k. It has been to you for every oil change and service needed since because it was under warranty. But nice try on not finding my name LOL For the initial purchase and all the services you have done; you found my name, and took my money.

July 26, 2023

We were treated very fairly and respectfully from the dealership and Brian. Would recommend them to anyone needing a car More

by retklooster
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Isch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Dibartolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Berger Chevrolet, Inc responded

Thank you for your recommendation and for taking the time to leave us this review! Drive safe and enjoy your new ride!

April 08, 2023

Extremely happy with my experience at Berger Chevy. Marcellous was the BEST to work with! His service and communication were above and beyond. He helped me find what I was looking for, accommodated aro More

by lindseyk
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marcellous Suttles
Apr 10, 2023 -

Berger Chevrolet, Inc responded

Wow, this is such an awesome review! Thank you for your kind words about your experience with Marcellous! Drive safe and enjoy your new ride!

April 07, 2023

Mark is very organized and very thorough about our taking care of our vehicles. I would highly recommend working with Berger and especially Mark More

by MSullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Berger Chevrolet, Inc responded

Thank you for taking the time to leave us this feedback and for your recommendation! We're so happy to hear that you enjoyed your experience with Mark here at Berger. Drive safe!

April 07, 2023

The service here is impeccable. Always top notch with timely turn around. They work with our fleet and we couldn’t be happier. More

by Aubrey VanSpronsen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kris Hurt
Apr 10, 2023 -

Berger Chevrolet, Inc responded

We're so happy to hear that you've enjoyed your experience here at Berger! Thank you for taking the time to leave us this awesome review!