Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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No review marks Joe, who worked with Damien, was very customer service oriented and great to deal with. He suggested and oil change and hopefully that is all I need Joe, who worked with Damien, was very customer service oriented and great to deal with. He suggested and oil change and hopefully that is all I need to do to fix the problem with my car. More
Colorado service brought my 2018 Colorado in for service for the hvac system, I was provided a rental vehicle free of charge and the work was completed in a timely man brought my 2018 Colorado in for service for the hvac system, I was provided a rental vehicle free of charge and the work was completed in a timely manner. The service representative I worked with was very professional and courteous. More
Progressive Needs to Choose Another Repair Dealership We recently had our vehicle repaired at Berger. While the bumper looks great, there is a random blob of paint on the front driver quarter panel and t We recently had our vehicle repaired at Berger. While the bumper looks great, there is a random blob of paint on the front driver quarter panel and there is still a noise in the rear undercarriage when the car accelerates. They did do a nice job of detailing the interior of the vehicle. This is the second repair we have had at the dealership and both have been disappointing. We chose the dealership option for repairs hoping the paint would match and it did. Sadly, there is much left to be desired. More
Did nothing for me with my recovered stolen truck Your company did nothing to accommodate me and fix my truck knowing it was stolen. I will never recommend anyone to get anytging done with your worthl Your company did nothing to accommodate me and fix my truck knowing it was stolen. I will never recommend anyone to get anytging done with your worthless department. More
Two faced. I will never buy a car here again Sold us a junket 9/17. I put almost 1000 into it went back to them to get refund in extra coverage purchased. Manager Corey was real nice to our face, Sold us a junket 9/17. I put almost 1000 into it went back to them to get refund in extra coverage purchased. Manager Corey was real nice to our face, stabbed us in the back. Said he would evaluate our vehicle as if nothing wrong but when he low balled it he kept complaining about money he would have to put into it. Then without knowledge or consent they added 1000 to the loan for their extra warranty coverage!! Corey disappeared first chance he got and salesmen phrases were. I don’t know, I’m not sure, I can check on that! Kept saying extra warranty coverage “was included in your loan” but not telling us they had just added it in without knowledge or consent!! They will not stand behind the car they sell! Do not trust them!! More
Exchanging a lease for a new lease I have had nothing but great service from Berger. Working with Darrel Pike is top notch service and he will work with the hardest of deal makers (suc I have had nothing but great service from Berger. Working with Darrel Pike is top notch service and he will work with the hardest of deal makers (such as myself) and everyone walks away happy. Loving my new 2019 Equinox so far. More
Easy Going I saw a deal on that their web site and contacted them about a car. Our sales rep, Brian, was friendly and easy going. We haven’t purchased a new car I saw a deal on that their web site and contacted them about a car. Our sales rep, Brian, was friendly and easy going. We haven’t purchased a new car in many years and this experience was smooth and easy. The previous time we bought a new car was also at Berger Chevrolet. More
Excellent as always Deb and I have purchased multiple vehicles from Darrell Pike at Berger Chevrolet. Darrell made our shopping experience very easy. He was very helpful Deb and I have purchased multiple vehicles from Darrell Pike at Berger Chevrolet. Darrell made our shopping experience very easy. He was very helpful as he assisted us in making the right purchase. We are very pleased with our vehicle and wanted to say “Thank you!” Ken & Deb Krause More
Excellent service We were treated very well and our needs were listened to and met. Brian was honest and worked with us on price and brought us a deal we thought was re We were treated very well and our needs were listened to and met. Brian was honest and worked with us on price and brought us a deal we thought was reasonable and fair. More
New car My experience was great. All Brian and Cathy were very helpful and very professional. I love the new style equinox and that I found just what I was My experience was great. All Brian and Cathy were very helpful and very professional. I love the new style equinox and that I found just what I was looking for. More