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Berger Chevrolet, Inc

Grand Rapids, MI

4.1
1,664 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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2525 28th St SE

Grand Rapids, MI

49512

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Showing 1,664 reviews

May 16, 2011

I recently purchased a new vehicle from Berger Chevrolet and in particular from Dick Jacques. It was a great experience. The service was excellent and the deal worked out better than I had calculated myse More

by rmiller19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Jacques, Dick Jacques
May 20, 2011 -

Berger Chevrolet, Inc responded

rmiller19, We thank you for your positive comments! We are very pleased that your experience here was pleasant, and we also thank you for recommending us to your friends and family!

May 16, 2011

I purchased my first new car from Berger in 1969, and continue to buy new Camaros from them. They have always treated me fairly, and the quality of their product is excellent. What little warrenty work I More

by 018583
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick Jacques, Matt Berger, Brian Lloyd, Dick Jacques
May 20, 2011 -

Berger Chevrolet, Inc responded

018583, You don't know how much we appreciate your positive feedback! One thing that we strive for here at Berger Chevrolet is lifelong customers so, your loyalty means the world to us! Dick Jacques is very efficient and takes care of his customers; we are pleased to have someone like him on our staff. I purchased my first new car from Berger in 1969, and continue to buy new Camaros from them. They have always treated me fairly, and the quality of their product is excellent. What little warrenty work I have needed has always been done correctly and timely. Dick Jacques has been great to work with, and has always handled every detail of the sale efficiently for me. Thanks Berger

May 12, 2011

Everything went just fine! I have known of Berger for some time and their great reputation. When I decided to buy an Equinox I went right to Berger. The process of finalizing my particular desire and p More

by ednamey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Isch
May 10, 2011

Last week I stopped in for a tail light issue and airbag sensor light that was on with no appointment. It was near the end of the day so Brandon quickly (with the help of Eric I believe) installed a new ta More

by SCOTTT
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon (Service writer)
May 10, 2011 -

Berger Chevrolet, Inc responded

Scott, Thank you so much for your positive comments! Eric and Brandon work very hard to always give their customers the service they deserve. We are pleased that you will be coming back to us for all your service needs! We look forward to seeing you in the future!

April 26, 2011

Dan was outstanding. He went out of his way to find the car I wanted.. even though it meant going to Ohio. He was very knowledgeable and didn't waste a lot of time trying to "sell" me things I didn't want More

by shelley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Geoghehan
Apr 26, 2011 -

Berger Chevrolet, Inc responded

Shelley, Thank you so much for your positive comment! We are glad that you got the exact vehicle that meets your needs. Dan Goeghegan is a very knowledgable sales consultant, and always finds his customers what they need!

April 24, 2011

I spoke with Tom Satterley upon the return of my '08 Impala lease. I really liked the car and was 4,500 miles over on my mileage. He gave me options of either 1)returning the car and paying for the over More

by paulettep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Satterley / Cathy Hubbard
Apr 26, 2011 -

Berger Chevrolet, Inc responded

Paulette, We appreciate your positive feedback! Also, we are pleased to know that your purchase was hassle-free! Both Tom and Cathy are a wonderful asset to our company, and they are great at giving their customers all the information needed to make the right decision.

April 23, 2011

I stopped in at Berger last August to inquire about the Volt. Brian Isch answered my questions and took my deposit. Finally in March the Volt arrived. They made the paperwork easy and gave me a thorough or More

by bobsynk
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Isch
Apr 26, 2011 -

Berger Chevrolet, Inc responded

bosynk, We appreciate your positive feedback! Also, we are very pleased that you are enjoying your new Volt! 93 MPG, now that is very impressive. Here at Berger we like to make things easy, and Brian Isch does a great job of that!

April 18, 2011

I went in to have my 10 year old car fixed in December. I knew that it was having a lot of engine problems, but was hoping I could get an inexpensive fix. (Two other mechanics had said that the fix might More

by klcrwford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Isch
April 05, 2011

This dealership was the best for me in many ways. Most notably are: selection, price, service during the sale and service after the sale. We took our time to really research vehicles and Bruce Sirmans w More

by mrgoblue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Sirmans
April 05, 2011

Mr. Sirmans was very knowledgeable and friendly. We spoke to him several times and he never seemed to mind all the questions we asked. He was helpful in not only getting us the vehicle we wanted but also in More

by pjgrooters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Sirmans
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