Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Brian helped my 81 year old mother find just the right car for her needs. He even arranged to have the interior changed to leather to help her get in and out of the car without paying for the top of the car for her needs. He even arranged to have the interior changed to leather to help her get in and out of the car without paying for the top of the line Malibu model. His prompt and courteous attention answered all of her questions. More
Bob went out of his way to help us with a tricky business lease including helping the finance organization understand our somewhat complex overseas financial documents (due to overseas owenership.) lease including helping the finance organization understand our somewhat complex overseas financial documents (due to overseas owenership.) More
The people at Berger Chevrolet were accomodating and friendly. Dan was able to get me the car I wanted for a price a could afford. Of the three dealerships I went to that week, I felt this dealership friendly. Dan was able to get me the car I wanted for a price a could afford. Of the three dealerships I went to that week, I felt this dealership rated the highest in my overall experience. More
Berger's drive thru oil change is so convenient and Rich the manager does an outstanding job from both a service standpoint and managing his team!! the manager does an outstanding job from both a service standpoint and managing his team!! More
Nice Service, not pushy but patient and willing to help with any additional information. It was an overall nice experience and even after I had purchased the vehicle they helped with some additional items with any additional information. It was an overall nice experience and even after I had purchased the vehicle they helped with some additional items that I required. More
For me it was a quick last minute buy for a used car. I had a good experience with both Colin my dealer and management finalizing papers. They have great employees' and want to help even after the purchase had a good experience with both Colin my dealer and management finalizing papers. They have great employees' and want to help even after the purchase or deal is complete. More
bought an 07 impala ss, Paul Garett was very friendly and helpful. everyone there was very heplful getting me financed in a diffacult credit situation. helpful. everyone there was very heplful getting me financed in a diffacult credit situation. More
Well done Tom Satterley and Berger. I have been so excited since picking up my new vehicle. I had friendly service and the experience and quality of work showed. Love my vehicle. Thank you. excited since picking up my new vehicle. I had friendly service and the experience and quality of work showed. Love my vehicle. Thank you. More
I purchased a new 2008 Acadia from a GMC dealership 3 years ago. Unfortunately I had problems with that dealership during my lease so it was recommended that I take my concerns to Berger Chevrolet. Berg years ago. Unfortunately I had problems with that dealership during my lease so it was recommended that I take my concerns to Berger Chevrolet. Berger Chevrolet completely took care of all my concerns so now that my lease is finished, I chose to purchase the car through Berger Chevrolet. I expected that I would just need to drop off a check and sign a few papers and be on my way. Apparently GM doesn't make it that simple but as expected, Berger Chevrolet made it that simple for me. Brian Isch explained the process to me so that I could understand it, walked me through the maze of paperwork and made sure that I understood each step. As I needed to deal with others at the dealership, Brian took me himself, introduced me, explained what needed to happen and when I was finished, made sure that I understood what happened.Brian Isch set up the XM radio and On Star as they apparently come with purchasing your leased car for a trial period. He explained that I could get On Star on my smart phone as well and gave me those links. I have put on 109,000 miles in 3 years and I expect to put on another 109,000 over the next 3 years. Any new or used cars that I purchase from this point forward will be done through Berger Chevrolet! More
I simply love this dealership. New and used, they are so friendly and every experience is a good one. I actually went to this dealership twice for the same vehicle. The first time was just to look at the u friendly and every experience is a good one. I actually went to this dealership twice for the same vehicle. The first time was just to look at the used car lot and get an idea as to what type of suv I was looking at. We number crunched and I walked out with a firm understanding of what approximate payments I would be looking at. On the second visit, I knew what I wanted and went in to make my final deal on the car. I offered them a price, they countered my offer and eventually we came to a final agreeable number. Rather than some dealers who will try and push for what they want in a car and become non-negiotable, Berger Chevy and Eugenio made sure I would get the best deal for my money. More