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Berger Chevrolet, Inc

Grand Rapids, MI

4.1
1,664 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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2525 28th St SE

Grand Rapids, MI

49512

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Showing 1,664 reviews

November 01, 2011

I had a difficult time with my purchase of a new vehicle as it was in transit from factory to dealer for approximately a week and the estimated time of arrival was very up in the air. Andrew was great at t More

by Tuniastunes
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Knaggs
Nov 01, 2011 -

Berger Chevrolet, Inc responded

Tuniastunes, We appreciate your positive feedback! Andrew is always very helpful and patient with his customers to make sure they have a completely satisfied experience. We thank you for your patience and we hope that you are enjoying your new Equinox! Thanks again and we look forward to doing business with you in the future! -The Berger Family :)

October 27, 2011

I was traveling from out of town when my car broke down 30 minutes from closing on Friday evening. Jeremy Anderson accommodated me in a special way and made my issue seem important to him. He arranged fo More

by rtoney1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson, Jeremy Anderson
Nov 01, 2011 -

Berger Chevrolet, Inc responded

rtoney1, Thank you so much for your kind comments! We are so glad that we were able to help you out in a desperate time of need. Jeremy does a great job at working around schedules to make sure the customer is always completely satisfied. We are pleased that you are back on the road! Thank you again and we look forward to doing business with you in the future (that's if you may need us in your travels)! -The Berger Family :)

October 26, 2011

I highly reccomend Berger Chevrolet if you are going to I highly reccomend Berger Chevrolet if you are going to purchase a new vehicle. Highly knowlegdeable staff and very straight forward with answers to More

by devilwolf3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Isch
October 20, 2011

Dawn Maxwell was a pleasure to work with, she was my sales person and I highly recommend her to my family and friends. The staff was very friendly as well. I am very satisfied with the purchase of my Ch More

by msandreary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dawn Maxwell
Oct 26, 2011 -

Berger Chevrolet, Inc responded

msandreary, Thank you so much for your positive feedback! Dawn makes sure that all of her customers are properly taken care of by giving them what they want and need, as well as always throroughly answering all their questions. We hope that you are enjoying driving your new HHR. Also, we look forward to doing business with you in the future as well! Thanks again! -The Berger Family :)

October 11, 2011

We met Brian Isch at about 5:15 pm after initial contact with Robin Leet to look at new cars. We were met by Robin and Brian, and Brian handled the sales from then on. We were very impressed with the time More

by douglaselindsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Isch
Oct 11, 2011 -

Berger Chevrolet, Inc responded

douglaselindsey, Thank you so much for your positive feedback. Here at Berger we try to give our customers not only what they need, but what they want as well. We like to treat them with respect as well throughout the whole process. Brian, Robin, and Apollo are great at that. Thanks again, and we look forward to doing business with you in the future. -The Berger Family :)

October 05, 2011

I had an outstanding experience with Berger. I found a car that I really wanted, but it did not have all of the features that I wanted. The team went out of their way to make sure that they found the sam More

by kyleweir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bryan Brown and Jeremy Rhoton
Oct 05, 2011 -

Berger Chevrolet, Inc responded

Kyle, We appreciate your positive comments! Here at Berger, we strive to be very understanding and helpful so we can get the car to fit our customers' needs. Brian does an excellent job at that. We hope that you enjoying cruising around in your Malibu! Thanks again and we look forward to doing business with you in the future! -The Berger Team :)

October 04, 2011

Had been looking for a vehicle for my daughter for quite some time. I found a car on line at Berger that we really liked. We stopped in on a Friday afternoon and were treated very well. The salesman was More

by roger wenk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : C. Hubbard, Eugenio Sellaro
Oct 05, 2011 -

Berger Chevrolet, Inc responded

Roger, Thank you so much for your positive feedback! We are so grateful that you put your trust in us for your purchasing needs. We like to be as helpful as possible with our customers so we can find them the right vehicle at the right price. Both Cathy and Eugenio do a great job in ensuring that their customers are properly taken care of. We hope that your daughter is enjoying her mustang! Thanks again and we look forward to doing business with you in the future! -The Berger Team :) Had been looking for a vehicle for my daughter for quite some time. I found a car on line at Berger that we really liked. We stopped in on a Friday afternoon and were treated very well. The salesman was very honest and helpful and answered all my questions directly. I was especially impressed with the way the car was financed by Ms. Hubbard. I told her exactly what I was looking for in a loan and she was able to locate what I needed. We have been very happy with our car, and very happy with the way we were treated at Berger. They have a very good reputation and I would recommend them to anyone in the market for a vehicle. We drove up from Battle Creek to purchase this car, as we trusted Berger Chevrolet for our car.

September 20, 2011

Mark initially helped me with warranty work. Then I returned for the brake pads on my 2008 Acadia. For some reason, the car continued to grid after the replacement but Mark kept saying bring it back u More

by lisacm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Bivins
Oct 05, 2011 -

Berger Chevrolet, Inc responded

Lisacm, Thank you so much for your positive feedback. Here at Berger, customer satisfaction is out #1 priority. Mark does a great job at taking care of his customers and making sure that things are done right, NO MATTER WHAT. We're glad that you are back on the road with your Acadia. Thanks again and we look forward to doing business with you in the future! -The Berger Family :)

September 11, 2011

We stopped by to look at new truck and Brian helped us. After looking at several vehicles and not liking them, Brian advised he could do a Internet search for other inventory nearby. He found the perfect More

by Pm133g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian isch
Sep 12, 2011 -

Berger Chevrolet, Inc responded

Pm133g, We appreciate your positive comments! Brian always makes sure that he finds the right vehicle at the right price for his customers; he takes very good care of his clients. We hope that you are enjoying your new vehicle and we look forward to seeing you in the future for further purchases! -The Berger Family :)

September 06, 2011

Had a great experience - ordered a 2012 Equinox - came in when promised - they did a great job of preping the vehicle for our arrival - was treated fairly and respectfully! More

by jvl1535
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Geoghegan
Sep 12, 2011 -

Berger Chevrolet, Inc responded

jvl1535, Thank you for your positive feedback! Dan does an excellent job at working out the details and making sure everything is well prepared for his customers. We hope that you are enjoying your new Equinox! Thanks again! -The Berger Family :)

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