Berger Chevrolet, Inc

I rate Berger Chevy in Grand Rapids an A+ for going above and beyond to provide excellent service. Would recommend Berger and Andrew Knaggs to anyone! and beyond to provide excellent service. Would recommend Berger and Andrew Knaggs to anyone! More

I had a difficult time with my purchase of a new vehicle as it was in transit from factory to dealer for approximately a week and the estimated time of arrival was very up in the air. Andrew was great at t as it was in transit from factory to dealer for approximately a week and the estimated time of arrival was very up in the air. Andrew was great at thanking me for my patience, but also for keeping me up to date on the arrival of the vehicle I was purchasing. He would often send me updates several times a day, never seemed put off or upset that I was constantly contacting him as well. Everyone at the dealer would always smile and say hi whenever I was in the dealership. Andrew was always upbeat and always asked if I had any further questions or if I needed anything further. A great guy and would happily work with him again! More

I was traveling from out of town when my car broke down 30 minutes from closing on Friday evening. Jeremy Anderson accommodated me in a special way and made my issue seem important to him. He arranged fo 30 minutes from closing on Friday evening. Jeremy Anderson accommodated me in a special way and made my issue seem important to him. He arranged for me to rent a truck over night and diagnosed the problem as a bad alternator. I had plans for Saturday morning and he worked around them and had my truck ready by 10:30 on Saturday morning. I had called another dealer first from the highway and he was very indifferent to my problem. I was out of town and 600 miles from home. It is very comforting to have people treat you kind and show concern for you issue. I can't speak highly enough as to how I was treated and would reccommend Berger to any one that needs dealer service. Thanks for all you did for me. Randall Toney More

Dawn Maxwell was a pleasure to work with, she was my sales person and I highly recommend her to my family and friends. The staff was very friendly as well. I am very satisfied with the purchase of my Ch sales person and I highly recommend her to my family and friends. The staff was very friendly as well. I am very satisfied with the purchase of my Chevrolet HHR. She made sure all of my questions was answered and all of my needs were met and i look forward to doing business with her and Berger in the near future. More

We met Brian Isch at about 5:15 pm after initial contact with Robin Leet to look at new cars. We were met by Robin and Brian, and Brian handled the sales from then on. We were very impressed with the time with Robin Leet to look at new cars. We were met by Robin and Brian, and Brian handled the sales from then on. We were very impressed with the time spent with us to show us the vehicle and all of the options available. Brian not only allowed us to test drive the vehicle, HE required me to test drive it to my satisfaction. Brian intoduced us to Apollo Braganini to finance the car and I was truly impressed with the concern and care for us as investors to a truly great car. I can't say enough for your great team work. Thank You so much!! More

I had an outstanding experience with Berger. I found a car that I really wanted, but it did not have all of the features that I wanted. The team went out of their way to make sure that they found the sam car that I really wanted, but it did not have all of the features that I wanted. The team went out of their way to make sure that they found the same model with all of the features that I wanted at about the same price point that we were at with the first car that I found. They were outstanding at understanding my concerns and did everything possible to fit me into the right car for me. More

Had been looking for a vehicle for my daughter for quite some time. I found a car on line at Berger that we really liked. We stopped in on a Friday afternoon and were treated very well. The salesman was some time. I found a car on line at Berger that we really liked. We stopped in on a Friday afternoon and were treated very well. The salesman was very honest and helpful and answered all my questions directly. I was especially impressed with the way the car was financed by Ms. Hubbard. I told her exactly what I was looking for in a loan and she was able to locate what I needed. We have been very happy with our car, and very happy with the way we were treated at Berger. They have a very good reputation and I would recommend them to anyone in the market for a vehicle. We drove up from Battle Creek to purchase this car, as we trusted Berger Chevrolet for our car. More

Mark initially helped me with warranty work. Then I returned for the brake pads on my 2008 Acadia. For some reason, the car continued to grid after the replacement but Mark kept saying bring it back u returned for the brake pads on my 2008 Acadia. For some reason, the car continued to grid after the replacement but Mark kept saying bring it back until we get it right. Well, I did and Mark made it right. Berger ended up not only replacing the brake pads but finally the rotors. Since I had to return several times, they did not charge me for the rotors. Thank You! I really enjoy working with Mark because he never made me feel bad about calling him when it was not done right. He offered a rental car to make sure that I had transportation and at one point offered to pick the car up at my home. I would highly recommend working with him and appreciate the commitment he has to the job. Thanks Berger and Thanks Mark! More

We stopped by to look at new truck and Brian helped us. After looking at several vehicles and not liking them, Brian advised he could do a Internet search for other inventory nearby. He found the perfect After looking at several vehicles and not liking them, Brian advised he could do a Internet search for other inventory nearby. He found the perfect vehicle and we stopped by to pick it up a few days later. This was our first brand new vehicle but will definitely be back for future purchases! More