Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I was looking for a used car, but had no idea I'd be getting such quality treatment. On top of the great price I received for my vehicle, I was shocked at how friendly and helpful the sales consultant w getting such quality treatment. On top of the great price I received for my vehicle, I was shocked at how friendly and helpful the sales consultant was. He waited in the snow and wind patiently while I browsed the different cars, and answered every one of my questions, even the stupid ones, politely and promptly. I was helped with every step of the process, and he went out of his way to make things as convenient for me as he could. I couldn't recommend another dealer, or sales consultant, more highly. I am definitely returning for my next vehicle, but considering how great the condition was on the car I bought, that probably won't be for a while! More
Sales Consultant Bryan Brown listened to all our needs when we were exploring the purchase of a used minivan. He was very friendly, attentive and informational regarding the different types of vehicles th when we were exploring the purchase of a used minivan. He was very friendly, attentive and informational regarding the different types of vehicles that were available. Bryan never pressured us into finalizing a sale, was always honest and helped us find the best vehicle for our family. He was even comfortable with our 3 year old son running around his office! Bryan went above and beyond in assisting us with answering our questions, letting us test drive multiple vehicles and thoroughly discussing warranty programs. When we need to purchase our next vehicle, we will visit Bryan and the team at Berger Chevy! More
Brian did a nice job identifying and servicing our needs. He had technical knowledge and waspersonable in the process. This is my second car in two years from him. Keep up the good work. He had technical knowledge and waspersonable in the process. This is my second car in two years from him. Keep up the good work. More
We had a great experience purchasing this vehicle. Brian was very helpful and informative about this vehicle and made the experience easy. I will purchase my next vehicle from him. was very helpful and informative about this vehicle and made the experience easy. I will purchase my next vehicle from him. More
Bought used truck in sept had many problem's from first day still havin them had to take to dodge dealer because they could not fix the truck there also burned over a quarter tank while they had it gave me day still havin them had to take to dodge dealer because they could not fix the truck there also burned over a quarter tank while they had it gave me a warranty on the tires they won't honor was a big selling point I knew the tires were bad when I bought it other work done on my wife's car bought there had a nail in the tire they marked it but didn't tell her she drove for 2 weeks before I noticed also needed a alignment they told me the tires were wore uneven because I didn't rotate the tire took somewhere else they checked the alignment said it was off all around a bad place to go More
Andrew's knowledge of the products was excellent. We were a little unsure as to which auto we wanted to purchase and he was very patient with us, explaining each model and willing to show us various mod were a little unsure as to which auto we wanted to purchase and he was very patient with us, explaining each model and willing to show us various models and we finally decided on a Silver Malibu. We have never used Berger for a purchase but had used the service department and oil change area previously and that is what brought us to Berger for this purchase. Will recommend this dealership and would definitely return for another purchase. More
I had visited Berger two times before making the decision to purchase. Upon declining a purchase these two times, the sales agent could not have been more gracious. Upon receiving a very attractive lease off to purchase. Upon declining a purchase these two times, the sales agent could not have been more gracious. Upon receiving a very attractive lease offer, I could no longer refuse. The whole process was caring and enjoyable. More
We had a wonderful experience at Berger in Grand Rapids, MI. Our sales person was knowledgeable and mindful of all of our needs and wants with a new vehicle.. MI. Our sales person was knowledgeable and mindful of all of our needs and wants with a new vehicle.. More
This was the BEST EVER experience! Donnie was absolutely This was the BEST EVER experience! Donnie was absolutely the "BEST". Everyone that we met was great. Friendly and helpfull! We will be back. thxs This was the BEST EVER experience! Donnie was absolutely the "BEST". Everyone that we met was great. Friendly and helpfull! We will be back. thxs More
Dick Jacques was thorough, fair and very informative. He translated my interests into a new car transaction and trade-in in a smooth and efficient manner. I am a repeat customer and am very comfortable refe translated my interests into a new car transaction and trade-in in a smooth and efficient manner. I am a repeat customer and am very comfortable referring others to Dick and Berger Chevrolet. More