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Berger Chevrolet, Inc
Grand Rapids, MI
1,666 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,666 reviews
May 23, 2019
Stellar Customer Service & A Killer Deal Talk about stellar customer service! Duane Woodwyk thank you again for making my first car buying experience super easy. Most dealerships tend to have Talk about stellar customer service! Duane Woodwyk thank you again for making my first car buying experience super easy. Most dealerships tend to have pushy salesmen & aren’t willing to work with people but that was not the case for me yesterday. I can’t thank you enough Duane for all your help & genuine attitude towards me & your ability to help me find the PERFECT car that was affordable for me. Seriously, everything is better at BERGER!!!! I’m looking forward to doing business with you guys & am beyond excited with my purchase. Thanks again Duane & thank you Brain Hayes for everything! Check this place out you won’t be disappointed! More
by Maleah
May 07, 2019
Read the fine print I had bought a 2019 Chevy Silverado from them and when I was there to get the first initial deal set up I was told I was going to get 72 months 0% int I had bought a 2019 Chevy Silverado from them and when I was there to get the first initial deal set up I was told I was going to get 72 months 0% interest so that is the deal I thought I was getting didn't read the paper when signing assumed I was getting the said deal well come to find out I am 4.94% interest and they told me my bank couldn't beat 0% and that they had contacted them and my bank was going to give me 3.84% and actually never contacted and my bank will give me 3.4% so read fine print and double check numbers don't be a victim of assuming you are getting initial deal More
by Chevy2004
May 01, 2019
Great !! We have been dealing with Brian Isch at Berger Chevy for our last three vehicles. He is very helpful and and we enjoy just working with him. We are We have been dealing with Brian Isch at Berger Chevy for our last three vehicles. He is very helpful and and we enjoy just working with him. We are also lifelong Chevy fans. Over the last 45 years I think we have had seven new Chevy's ... (and a few GMCs and Pontiacs and Buicks.) They have always served us well. More
by BigTimeTraveler
April 26, 2019
My New Car I was concerned about buying a new car, I have never had a new car, so walking into the dealership with all many concerns, was unsettling to me, but o I was concerned about buying a new car, I have never had a new car, so walking into the dealership with all many concerns, was unsettling to me, but once inside the dealership, a very nice salesman met me and my friend, with a smile and can I help you? Being a Sr and a widow, with a very upset stomach, with nerves, my concern was could I even buy a new car? My salesman was awesome, caring, and made me feel relaxed, while going through all the paperwork, all the staff at Burgers was very nice and willing to help me, this is why I rated 5 stars. More
by Graul Doris 01
Employees Worked With
Other Employees :
The lady that helped me with signing the paper work, not sure about her name, she was awesome
April 19, 2019
GreAt experience I thoroughly enjoyed my truck purchase at Berger. Salesperson Brian Isch made the whole process simple, easy and relaxing. The whole staff was courte I thoroughly enjoyed my truck purchase at Berger. Salesperson Brian Isch made the whole process simple, easy and relaxing. The whole staff was courteous and efficient and I would recommend Berger for all your needs. More
by Snowgoer
Employees Worked With
April 18, 2019
The best customer service I've had at a dealership I contacted them and I got back to me within an hour. In a very polite and colorful way they answered my questions and I was able to do business with I contacted them and I got back to me within an hour. In a very polite and colorful way they answered my questions and I was able to do business with them. More
by Z.Quak
Employees Worked With
Jhuvelle T.
March 25, 2019
Minor Collision Repair Job was done quickly and expertly. The people were courteous, friendly and professional. The car was cleaned inside and out when I picked it up. Drew Job was done quickly and expertly. The people were courteous, friendly and professional. The car was cleaned inside and out when I picked it up. Drew Molnar and his team were first rate! More
by Malibu, Tomp
Employees Worked With
Drew Molnar
March 07, 2019
Great Experience I want to say Darrell Pike did a awesome job he took very good care of me. Since my purchase I had to contact him about my new Trax on some of the t I want to say Darrell Pike did a awesome job he took very good care of me. Since my purchase I had to contact him about my new Trax on some of the technology that I couldn't remember and he took the time to answer and show me again how everything worked on the car. I highly recommend anyone looking for a new car to go see Darrell Pike at Berger. Thanks Darrell More
by Denise Collins
Employees Worked With
Darrell Pike
February 27, 2019
Will go the extra yard to make it happen. If you want a car with everything you want on it see Brian Isch at Berger Chevolet. He will work to make you happy. And you will get more car for th If you want a car with everything you want on it see Brian Isch at Berger Chevolet. He will work to make you happy. And you will get more car for the money. This is my 3rd lease and I am very happy. More
by Tnovak7
February 21, 2019
Failed to diagnose and fix charging system problem I already answered one of these Berger surveys. Essentially, as I explained in more detail last time, they failed to do what was needed to re-flash t I already answered one of these Berger surveys. Essentially, as I explained in more detail last time, they failed to do what was needed to re-flash the two modules necessary to make the hybrid charging system. The result was the 12v battery did not charge and car died again about 10 miles after I left dealership. At that point I found somebody else, who charged me to do what Berger did, but figured out the problem, re-flashed the modules and fixed the problem. More
by g.l.gillis33
Employees Worked With
