Back

Berger Chevrolet, Inc

Grand Rapids, MI

4.2
1,665 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
Contact Dealership

2525 28th St SE

Grand Rapids, MI

49512

Directions

By Type

Showing 1,665 reviews

May 26, 2012

We visited the dealership specifically to look at a 2011 Malibu. Brian was very helpful, knowledgable, and friendly, but the best part is that he did not try to upsell us anything else. We were given a ve More

by jthieme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 11, 2012

I was looking for a new truck and these guys got the exact truck I wanted. Upon delivery of truck they walked me through everything and was extremely helpful explaining all the options on the truck.They More

by chrsmn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 05, 2012

i baught a car as an emergency replacement for a kia that was totaled i had no time too shop around and in came martin who sold me a hyundai. I baught a hyundai sonata and when this car showed its lemon face More

by lokeusa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : martin rudolph
May 07, 2012 -

Berger Chevrolet, Inc responded

Anthony, Thank you so much for your positive feedback! Here at Berger, we like to make sure all of our customers get a completely satisfying experience, even if that means taking back a car and helping you find a different one. Martin does a very good job at making sure all of his customers' needs are met. We hope you are enjoying Saturn Outlook (which it sounds like you are) and we look forward to doing business with you again! Thanks again! -The Berger Family :)

May 04, 2012

All employees at the dealership were very professional, and pleasant to work with. Mr. Isch was very helpful and patient as we worked through our new car decision, he took the time to find out what we wer More

by rwhitman555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 07, 2012 -

Berger Chevrolet, Inc responded

Rebecca, We appreciate your positive comments! Brian is very professional as well as pleasant, and always makes sure his customers have all the information to make an informed purchasing decision. We hope you are enjoying your new vehicle and we thank you for your continued business; we look forward to seeing you again in the future! -The Berger Family :)

April 02, 2012

Patric did a great job at helping me not only find a car that would work for me, but by walking me through the process of buying it. He never forced me into anything, but made sure i had all the information More

by elizabeth9593
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patric Hansen
Apr 02, 2012 -

Berger Chevrolet, Inc responded

Elizabeth9593, We appreciate your positive comments! Patric does a great job at making sure that all of his customers have all the information they need to make a smart buying decision, and he is also great at walking people through the process. We sincerely hope you are enjoying your new vehicle! Thanks again and we look forward to doing business with you in the future! -The Berger Family :)

March 31, 2012

Went in looking for a Volt, as I have been watching them evolve and waiting for the 2012's. I went to 3 local dealerships and Berger wanted to know what they needed to do to sell me the car. I told them t More

by grandrivercitydude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 02, 2012 -

Berger Chevrolet, Inc responded

Grandrivercitydude, Thank you so much for your posiitive feedback! Brian does a great job at making sure his customers always get the best deal. We are pleased that you are enjoying your Volt, and that you haven't had to put any gas in it yet :) Thank you again, and we look forward to doing business with you in the future! -The Berger Family :)

March 12, 2012

I initally called in to get information on a Chevy Cruze... Scott called me back and was very friendly from the start. Answered all of my questions and was very informative.NOT AT ALL PUSHY :) This wa More

by gittenso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Schuur
Mar 12, 2012 -

Berger Chevrolet, Inc responded

Gittenso, We appreciate your kind words. We want to make sure that every customer has a completely satisfying experience, and Scott ensures that with his kindness and knowledge. We hope you are enjoying your new Cruze. Thanks again, and we look forward to doing business with you in the future! -The Berger Family :)

March 07, 2012

Dick Jacques was absolutely terrific to me and my wife! He made buying a new car a wonderful and exciting experience for us and is the only salesperson that we will ever use again. Good Luck Dick and thank More

by toolmaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dick Jacques, Dick Jacques
Mar 08, 2012 -

Berger Chevrolet, Inc responded

Toolmaker, Thank you so much for your positive feedback! Our goal here is at berger is to make sure that every customer has a completely satisfying experience. Dick does a great job at making his customer feel comfortable but yet excited about their purchase. We hope you are enjoying your new vehichle and we look forward to doing business with you in the future! -The Berger Family :)

February 15, 2012

We arrived at the dealership about an hour before close. The staff was more than willing to work with us and even stayed past close to make sure all of our needs were met. We love our new truck and would de More

by erinplants
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Isch
Feb 16, 2012 -

Berger Chevrolet, Inc responded

Erinplants, Thank you so much for your positive feedback! Here at Berger, we like to make sure all of our customers get a completely satisfying experienc, even if that means staying after hours. Brian does a very good job at making sure all of his customers' needs are met. We hope you are enjoying your new truck and we look forward to doing business with you again! -The Berger Family :)

February 08, 2012

This dealer, and Brian Isch as its representative, made the purchase of a new auto a great experience. My previous experience with Berger in 2003 was not great. When I met Brian, I explained my experienc More

by barbegrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Isch
Feb 08, 2012 -

Berger Chevrolet, Inc responded

barbegrie, Thank you very much for your kind words! We apologize, again, for your unfortunate experience in 2003, but it looks as if you had a much better one this time around. Brian consistently does a great job at being patient, kind, and very informative with all of his customers. Also, Andrew works very hard at getting customers' the best deal that he can. Again, thank you for your positive feedback. We hope that you are enjoying driving your new Equinox, and we look forward to doing business with you in the future! -The Berger Family :)

...
159
...