Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I went to Berger because they had a large selection of Equinox on the lot to pick from. I'm very happy with my purchase. Kairee Haley was very nice and made my expirence a pleasent one. Equinox on the lot to pick from. I'm very happy with my purchase. Kairee Haley was very nice and made my expirence a pleasent one. More
I greatly enjoyed the friendly and informative assistance that I was provided with at berger. They found me the kind of car I wanted and we're able to fit it into a price range that I could afford. Not only that I was provided with at berger. They found me the kind of car I wanted and we're able to fit it into a price range that I could afford. Not only that but they were very generous with the amount of money they gave me for my trade in. Karrie was very friendly and followed up with me to make sure that everything was going great with my new car. More
The whole process from getting my old car taken care of (totaled out) to helping me choose and finance a new car was all fantastic! Everyone went above and beyond to be sure I was well taken care of! Tha (totaled out) to helping me choose and finance a new car was all fantastic! Everyone went above and beyond to be sure I was well taken care of! Thanks to everyone! More
I was interested in the Volt specificaLLY - in part to cut my fuel costs and in part to encourage the use of non-fossel fuel vehicles. Brian Isch turned out to be the perfect salesperson to speak with. cut my fuel costs and in part to encourage the use of non-fossel fuel vehicles. Brian Isch turned out to be the perfect salesperson to speak with. He was enthusiastic about the Volt - and very knowledgeable. I leased the vehicle - and two months later I am finding it to be one of my favorite cars ever (I am 65 so have had lots of cars - my "toy car" right now being a 1998 BMW Z3 Roadster). xxxx! The Volt drives like the Z3. It has a sportscar feel (can't believe I am saying that!) It has that road grip and feel of the Z3 - which is an awesome car too. I shocked myself when passing on a two land - went well above 70 without even realizing how quick it would happen. (Did not mean to do that - it just sort of happened) So Brian did not sell me wrong. I am liking the car a lot after two months - and even though I am putting too many miles on it right now - still have about 80 mpg going. More
Service was very friendly and i was very comfortable Service was very friendly and i was very comfortable making the purchase of my camero. They were very professional and answered all my questions that Service was very friendly and i was very comfortable making the purchase of my camero. They were very professional and answered all my questions that popped up. More
We were completely impressed with our experience in buying a car from Berger Chevrolet. Brian Isch worked with us in a very professional manner allowing us to test drive several vehicles, thoroughly e buying a car from Berger Chevrolet. Brian Isch worked with us in a very professional manner allowing us to test drive several vehicles, thoroughly explaining features of every car, and answering all our questions. We are happy with our decision in buying the Chevy Cruze and, as a result, we are now having fun driving it! More
I had a great experience purchasing my new 2012 Siverado from Brian Isch at Berger Chevrolet!!!! A great truck and experience!!! I would advice anyone to purchase their next vehicle there!!! Jason from Brian Isch at Berger Chevrolet!!!! A great truck and experience!!! I would advice anyone to purchase their next vehicle there!!! Jason More
I bought a ued pickup from them and had great sales service from eugino. I had a problem with it after i bought it and the G.M. took care of me. Eugino's sales service was great. He bought the vehicle service from eugino. I had a problem with it after i bought it and the G.M. took care of me. Eugino's sales service was great. He bought the vehicle to me to test drive and again when we needed to get the paper work done. More
I went in looking for a new 2012 Equinox. I had done my research, was a GM Family First member and knew exactly what I was looking for. Being a fairly recent younger widow, I am hesitant when making large research, was a GM Family First member and knew exactly what I was looking for. Being a fairly recent younger widow, I am hesitant when making large purchases and am straight forward with those I work with. Brian was the same with me and I really appreciated that he neither tried to encourage me to purchase something more expensive or talk me out of what I knew I wanted. We shared about our families and faith; I felt very comfortable making a purchase with Brian and from Berger. About 2 weeks after delivery I was shopping with my girls in the mall to come out and find I had a flat tire. I called Brian the following morning and he had me come in right away (no appointment) and have them take a look. I was in and out in less than 35 minutes which I thought was great since I showed up unannounced. Brian/Berger came highly recommended from the folks where I got my 2009 Malibu buffed and polished every summer. I would pass that recommendation along to anyone asking for a place to purchase a new Chevrolet. Berger is very clean, the folks there super nice, the lot has a wide selection and they have ties with many other dealerships in the event they don't have exactly what you're looking for (my Equinox came from another such dealer). More
My experience was terrible. They are a bunch of scammers that just want to get every dime they can from you. They quoted me $1800 dollars for parts and labor just to change trim pieces in my car. I'm payi that just want to get every dime they can from you. They quoted me $1800 dollars for parts and labor just to change trim pieces in my car. I'm paying $40 more than I originally told them I wanted to. I was there from 1100 until 6pm the day I bought my car and I couldn't take it home that day. They tried to sell me a warranty I never asked for to lower my payment, but I wanted the longer warranty and never told me about it until I was ready to sign the papers which raised my payment.. You would think that if you have a customer spending $51000.00 there that they would want you to be satisfied. I will never be back and if u want a good customer service experience then don't go here. They are shady scammers. More