Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I didn't plan on buying just looking to see what kind of deal I can get with my trade. Kairee was very easy to work with no pressure just friendly advice and she got me more truck then I thought I could aff deal I can get with my trade. Kairee was very easy to work with no pressure just friendly advice and she got me more truck then I thought I could afford. I am very pleased to drive off with my 2013 Silverado I love it Thank you so much for getting me a great deal . More
I have purchased a couple of vehicles from Brian and the experience is always professional and enjoyable. I highly recommend this dealership for anyone wishing to purchase or have service work done . experience is always professional and enjoyable. I highly recommend this dealership for anyone wishing to purchase or have service work done . More
Our experience was very positive. I dislike buying cars but Brian and the staff at Berger Chevrolet made it pleasant. Thank you from Kris and myself. but Brian and the staff at Berger Chevrolet made it pleasant. Thank you from Kris and myself. More
As a first time buyer, I was nervous to begin looking for a car, but Duane at Berger Chevrolet made the whole process very simple. The team at Berger Chevrolet found me the PERFECT car - exactly what I asked a car, but Duane at Berger Chevrolet made the whole process very simple. The team at Berger Chevrolet found me the PERFECT car - exactly what I asked for; a 2008 Saturn Vue with low mileage. I never thought I would find the car I wanted for the price I wanted to pay. I absolutely love my new car and would highly recommend anyone in the market for their next vehicle to go visit Duane Woodwyk a Berger Chevrolet. More
Duane was very informative and helpful. He worked very hard to make sure that I found the car that was right for me. He bent over backwards to make me feel secure in my decision as to reliability, financi hard to make sure that I found the car that was right for me. He bent over backwards to make me feel secure in my decision as to reliability, financial investment, and quality of automobile. Duane was warm and friendly. I will recommend him to my friends and collegues. Thank you to Duane I love my car :-) More
My recent visit to Berger Chevolet went far better than I had anticipated. I was not looking forward to having to deal with the "typical car salesperson" and was pleasantly surprised once I met my Salesman, had anticipated. I was not looking forward to having to deal with the "typical car salesperson" and was pleasantly surprised once I met my Salesman, Rod Collins. Rod was extremely personable, pleasant, and very knowledgeable. He went above and beyond to put me into a vehicle that would best suit my needs and expectations and I just love my new SUV. I have and will continue to recommend him highly to anyone that I know who many be looking to purchase a new vehicle. Thank you again Rod for an enjoyable experience! More
From the moment that I requested information online, to having Duane call me saying that he was ready to show me the car I wanted and having it ready to test drive, to signing the final papers, everything having Duane call me saying that he was ready to show me the car I wanted and having it ready to test drive, to signing the final papers, everything was smooth as silk. Great experience all the way around. More
i really appreciated all the time brian and brett gave me. they were very friendly and helpful. i feel brian went above and beyond making sure i was comfortable in my new car before i left. i will defi me. they were very friendly and helpful. i feel brian went above and beyond making sure i was comfortable in my new car before i left. i will definitely recommend this dealership. i love my new volt! More
The knowledge, expertise, friendliness, work with you, ready to serve, convience, good location, good followup, makes deciding to purchase a new vehicle a exciting time. ready to serve, convience, good location, good followup, makes deciding to purchase a new vehicle a exciting time. More
I have had the pleasure of working with Berger Chevrolet Sales Consultant, Marvin Washington twice in the last seven months and on both occasions he was polite, personable and provided excellent customer se Sales Consultant, Marvin Washington twice in the last seven months and on both occasions he was polite, personable and provided excellent customer service. The first time I worked with Marvin was back in February 2012, when I leased a 2012 Chevy Silverado in my name for my brother. My brother had a good job making a decent income at the time so I knew he would be able to make the monthly payments, but nonetheless, I was still apprehensive about leasing a truck for him in my name for obvious reasons. However, some of those concerns were put to ease because Marvin thoroughly explained all of our different leasing options and was able to get the monthly payments within our price range. He was proactive, but not to the point where I felt pressured into making an immediate decision. He also explained everything in detail and was able to answer all questions to my satisfaction. A few days after leasing the truck, Marvin took the time to follow up with me to see if I had any additional questions or concerns. The second time I worked with Marvin was back in August 2012, when I needed to find out what my options were as far as getting out of the lease agreement on the 2012 Chevy Silverado. I stopped by the dealership one afternoon and Marvin took the time to meet with me to discuss the situation I was in regarding the truck I had leased in my name for my brother a few months prior. There were some unforeseen circumstances that prevented my brother from being able to continue to make the monthly payments on the Silverado and I could not afford the payments myself as I was making monthly payments on a 2009 Cobalt I had purchased a couple of years back. Marvin explained a couple of different options I had for getting out of my lease agreement and at the end of our conversation he let me know that if I had any other questions or if there was anything I needed, I could contact him anytime. Over the next couple of weeks, I had several questions regarding my lease agreement and every time I stopped by the dealership (which was quite a few times), Marvin made himself available to sit down with me and answer my questions. I finally decided to trade in both the 2012 Chevy Silverado and 2009 Cobalt for a new car and roll over the negative equity from both as this was the only option that would not destroy my credit. So once again, I was back at the dealership to see Marvin about trading in both the truck and car that were in my name for a new vehicle, and he assured me that he would do everything he could to make it work so I could get out of the lease agreement on the Silverado without ruining my credit and into a new car that I could afford, which is exactly what he did. Thanks to Marvin, I was able to terminate my lease agreement while keeping my credit intact and purchase a 2009 Malibu with monthly payments that were within my budget. Marvin was very patient with me throughout the entire process and I was completely satisfied with the level of customer service I received. Marvin Washington is the best Sales Consultant I have ever worked with as he definitely goes above and beyond expectations. More