Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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This was my first car purchase. I was looking for a dealer/salesperson that I could trust to make sure that my wife and I got the best possible deal on our car. I have to say that Donnie took care of u dealer/salesperson that I could trust to make sure that my wife and I got the best possible deal on our car. I have to say that Donnie took care of us every step of the way. Even after our purchase, he has continued to be a great help to us. Whenever we have had problems with the service department, Donnie has went the extra mile to make sure that our issues were properly addressed. He has certainly shown that quality customer service and customer care is of the most importance to him. More
I LOVE my car! I had a price range and a list of everything that I wanted in a car and Donnie helped me with everything! My car is dependable and my kids love taking road trips now. Donnie listened everything that I wanted in a car and Donnie helped me with everything! My car is dependable and my kids love taking road trips now. Donnie listened to all of my requests and put me in a vehicle that fit my family's life style. I will be going back to Donnie the next time I'm looking for a vehicle. It won't be for a while though because we LOVE the car he put us in. More
Donnie Baily is the best car salesman in the world. He is Donnie Baily is the best car salesman in the world. He is the only car salesman I trust. I only recommend Donnie to all of my friends who need a car. Donnie Baily is the best car salesman in the world. He is the only car salesman I trust. I only recommend Donnie to all of my friends who need a car. The man has outstanding integrity. He's trustworthy and will always find you the best deals that he can. I think that his love for people is what sets him apart from all other dealers that I've dealt with. For him it's not about making money but making you a better you! He is definately my go to guy! More
At first, I was very nervous about purchasing a used car from a dealership, and was not very trusting of car salesmen. I appreciate the way that Donnie was understanding of my nervousness and he did not pre from a dealership, and was not very trusting of car salesmen. I appreciate the way that Donnie was understanding of my nervousness and he did not pressure me at all. He was honest and upfront with me about my options, and he helped me select the car that was the best fit for me and my family. I am still driving the car I purchased from Donnie, and it has served me well for years. Thank you!! More
Donnie Bailey went above and beyond to help us find not 1 but 2 vehicles that are perfect for our family! He is so patient and kind and we have recommended him to several family members and friends! Donnie B but 2 vehicles that are perfect for our family! He is so patient and kind and we have recommended him to several family members and friends! Donnie Bailey is the reason we will come back to Berger! More
Donnie treated me very well during my whole sales visit. Recently exiting a bankruptcy,not many places were willing to deal with me. But Donnie & the Berger team got me a good deal,in a car that I liked. Wo Recently exiting a bankruptcy,not many places were willing to deal with me. But Donnie & the Berger team got me a good deal,in a car that I liked. Would return for my 2nd vehicle,and refer others to them! More
I worked with Kairee to find a new car, and I must say she made the overall experience to be a great one. I had visited other dealerships before I came to Berger and Kairee went above and beyond what any she made the overall experience to be a great one. I had visited other dealerships before I came to Berger and Kairee went above and beyond what any other dealership did. The way she communicated with me was wonderful, she paid attention to what I wanted in a car, which was very nice because at other dealerships some of the sales people looked at me like I just some dumb girl. Kairee went above and beyond what I expected and I would have to give her an A++++ on everything she did for me. Kairee kept constant communication with me, and made me feel like I was a special customer through the whole leasing process. When I took my car for a test drive Kairee was in the car with me, which was very helpful. Out of all of the dealerships I went to, Kairee was the only sales person to ride along with my dad & I. During the ride along Kairee pointed out aspects of the car and showed me how to use certain buttons and the different aspects of the car, along with answering every question I had. My dad was with me during the whole process, and he was very impressed with the overall experience with Kairee. I think the best aspect of the overall experience was the way Kairee treated me. She talked to me like a real person and not like a sales person who wanted me to buy a car. She was very in tuned with my needs and made sure I was very happy throughout the whole experience. I will defiantly make sure to recommend Kairee & Berger Chevrolet to all of my friends & neighbors. Thank you Kairee for all of your help, it is greatly appreciated. p.s. The suckers were a great touch! :) More
Just wanted to say that my experience at Berger and with Brian Isch was over the top. I have bought in the past and the service and friendliness I received was great. Easy to deal with and made the buying p Brian Isch was over the top. I have bought in the past and the service and friendliness I received was great. Easy to deal with and made the buying process painless. When we had a snag, Berger's staff stepped up as a team and made me very happy. I would love to see every one buy from Berger and experience a great team as I did. Sincerely, Al Sessions P.s. My Greystone Chevy 2500HD crew cab with everything I wanted on it is AWESOME!!! More
Dick Jacques was very honest and straightforward with us about everything. He did all he could to get us the best price on the brand new Silverado that we ended up buying. He is very knowledgable about all about everything. He did all he could to get us the best price on the brand new Silverado that we ended up buying. He is very knowledgable about all the features on the vehicles and took the time to explain the Bluetooth stereo and even set it up with my cell phone, along with the on star features. I was even able to get a better rate through the dealership finance department than I had through my own credit union. I'm very satisfied with my new truck and it was a good experience overall.. I would recommend Berger to anyone looking for a vehicle and Dick Jacques if you want an honest, knowledgable sales guy. More
I was interested in the Equinox to begin with and after talking with John initially, he set me up with Tom. I was very impressed with the vehicle and also with Tom. His attention to detail, friendliness, a talking with John initially, he set me up with Tom. I was very impressed with the vehicle and also with Tom. His attention to detail, friendliness, and willingness to explain everything continues to surprise me. More