Berger Chevrolet, Inc

outstanding I have bought several cars as well as my family members, we love the cars and our sales rep Kairee Haley so glad she made it easy and fun we will be b I have bought several cars as well as my family members, we love the cars and our sales rep Kairee Haley so glad she made it easy and fun we will be back for sure. More

New Car Purchase I was looking for a vehicle to get into that had a warranty again. I wasn't sure what kind I wanted. She helped me find the right vehicle for where I I was looking for a vehicle to get into that had a warranty again. I wasn't sure what kind I wanted. She helped me find the right vehicle for where I drive and got me a great deal. She did this all from talking on the phone since I live in the Upper Peninsula of Michigan and she is in Grand Rapids. It was a great experience since she was patient with me and explained everything to me. I would definitely recommend anyone to go to her for a vehicle. More

New Car Purchase I went looking for a new car and met up with Kairee Haley. I really enjoyed Kairee's personality and friendlyness. She answered all my questions and I went looking for a new car and met up with Kairee Haley. I really enjoyed Kairee's personality and friendlyness. She answered all my questions and worked to get the payments I needed. I ended up buying the Equinox and really love it. All my experiences with Berger have been exceptional. I hold customer service at a very high standard and it's nice to know Kairee and Berger Chevy have the same standard. Thank you, Kairee! Thank you, Berger Chevy. More

Great people, friendly, knowledgeable and Chevys! Kairre was our Sales Associate, she took great care in finding the right vehicle for us. John Knaggs and Jeremy Rhoton helped with our financing. We w Kairre was our Sales Associate, she took great care in finding the right vehicle for us. John Knaggs and Jeremy Rhoton helped with our financing. We were treated wel and subsequently took our daughter there for a sweet deal! Thanks Kairee, J.Knaggs and J-S Bleau for treating her well. As fairy new customers we tell everyone to experience Berger Chevy! I also want to mention my first experience with Joe Christopher in Service. It was my first time there and he greeted me and took care og me like I was a long loyal customer...which I wil be for a long time now! More

EXTREME quality and customer service! They go above and beyond for their customers! Extremely satisfied and looooove my new ride! Would definitely recommend this dealershipto EVERYONE! They go above and beyond for their customers! Extremely satisfied and looooove my new ride! Would definitely recommend this dealershipto EVERYONE! And I absolutely will! More

2012 Chevy Malibu Kairee was knowledgeable about the various models I was looking at and provided excellent customer service. She is a preferred sales associate when an Kairee was knowledgeable about the various models I was looking at and provided excellent customer service. She is a preferred sales associate when any of our family or friends are looking for their next car purchase. More

Great Sales person the experience was great, thanks to Kairee Haley. Love our SUV! Thanks Kairee I do recommend this dealership to others and recommend Kairee as sales the experience was great, thanks to Kairee Haley. Love our SUV! Thanks Kairee I do recommend this dealership to others and recommend Kairee as salesperson More

wonderful they go the extra mile to please you and they helped me research all my options, I got the perfect fit for my needs because my Kairee Haley listened t they go the extra mile to please you and they helped me research all my options, I got the perfect fit for my needs because my Kairee Haley listened to my wants and needs More

Engine Repair - Fawn was awesome! : ) Berger Service Center: On a Monday morning at 8am my 2011 Equinox died on a busy road (28th st). Had my car towed to a shop where they told me I need Berger Service Center: On a Monday morning at 8am my 2011 Equinox died on a busy road (28th st). Had my car towed to a shop where they told me I needed a new engine and they could not assist me. I was advised to contact Berger to see if I was still under warranty. Spoke to Jordan (phone rep) and she was extremely helpful and explained I did have a warranty. Also, Berger would send a shuttle to pick up my keys (I was at work) and then send a tow truck to move my car from the other shop. On my lunch break I stopped at Berger to sign some paperwork. To my surprise everyone made sure I was being helped. I was introduced to Fawn, and she was EXTREAMLY helpful and kind. She eased my mind and quickly explained the process and introduced me to Tom M (rental car rep.). It took Tom about 10 minutes to put me in a loaner car (at no charge because it was covered under the warranty). It took Berger under 24 hours to find the problem, fix it, and complete a much needed alignment. Better news I walked out only paying for my alignment. I wanted to make sure to point out the OUTSTANDING experience I had with Fawn, and everyone else who was involved. I am very happy with the outcome and I would recommend Berger Service Center to anyone of my friend/family! Great job everyone! ? More

Service blunder on my part I went into Berger to get some routine service work done on my 2014 Silverado. I was scheduled for 9:05 a.m. on 2-25-14. It took much longer than I th I went into Berger to get some routine service work done on my 2014 Silverado. I was scheduled for 9:05 a.m. on 2-25-14. It took much longer than I thought and was getting rather impatient with my wait. I didn't complain, when it was done I asked what their hours were so I could try to schedule a later appointment for my next service so it didn't eat away at my work day. Well I got back to work and my note was actually for the 26th, not the 25th. The service writer never said anything about me being a day early. He just tried his best to accommodate me and my poor organizational skills. Thank you Drew Molnar in service for your professionalism. More