Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,665 reviews
Refreshingly easy Best experience I've had in 25 years buying a car. I didn't have to play games to get a fair price and Matt recommended a car that met my needs that Best experience I've had in 25 years buying a car. I didn't have to play games to get a fair price and Matt recommended a car that met my needs that I wouldn't have considered without his input. I would and will recommend this dealership to friends and family. I've shopped at dealerships all over West Michigan and I really feel like I got an honest deal without having to waste time negotiating or playing dealerships against each other. More
Great car buying experience. I have known Matt "Wally" Waligora for a lot of years, but have never had the pleasure to buy a car from him. He got me what I what wanted in the pri I have known Matt "Wally" Waligora for a lot of years, but have never had the pleasure to buy a car from him. He got me what I what wanted in the price range I wanted. The experience was easy and seamless. More
Awesome service Brian at Berger is awesome. He went above and beyond to do what he could to get the truck we wanted at the price we could afford. Great job Berger an Brian at Berger is awesome. He went above and beyond to do what he could to get the truck we wanted at the price we could afford. Great job Berger and Brian! More
Wally squashes used car salesman stereotype! 100% Satisfied I had been looking to trade our small car for a larger vehicle for our family of 5 and Wally helped make it happen. What I would expect to be a long s I had been looking to trade our small car for a larger vehicle for our family of 5 and Wally helped make it happen. What I would expect to be a long somewhat stressful process turned out to be a smooth easy transaction thanks to Mr. Waligora and the great people at Berger. I could tell he really cared that we left 100% satisfied with everything from the vehicle to the financing and wasn't just trying to sell, sell, sell. Thanks again and will definitely be recommending you to our friends and large family here in West Michigan. More
Our new family vehicle Matt was helpful and worked to get to know what we needed and wanted for our next vehicle! While the process took awhile to complete we feel like we Matt was helpful and worked to get to know what we needed and wanted for our next vehicle! While the process took awhile to complete we feel like we have found a good fit for our family and the kids love the extra charging ports. More
Experience The sales person left us multiple times in his office while he would go talk to other employees. I don't think he should be talking to other employees The sales person left us multiple times in his office while he would go talk to other employees. I don't think he should be talking to other employees while trying to make a sale. If you tell the customer to be there at a certain time to sign paperwork then they shouldn't have to wait extra 45 mins to get help signing paperwork. More
Awesome Sale Team From the first contact on the lot to the final goodbye, the experience was awesome and enjoyable. The sales team we encountered always displayed a sin From the first contact on the lot to the final goodbye, the experience was awesome and enjoyable. The sales team we encountered always displayed a sincere effort in assuring that your concerns and what was available in the inventory to meet your interest were met. More
Amazing Sales Guy!!! Matt Waligora, Amazing guy to work with, he works the hardest to find the right vehicle to fit your needs at a comfortable price you can afford. My ex Matt Waligora, Amazing guy to work with, he works the hardest to find the right vehicle to fit your needs at a comfortable price you can afford. My experience with Matt has been awesome from start to finish, friendly, funny, down to earth no pressure kind of guy. The whole staff is very friendly. More
Very personable and professional and thorough Very professional and thorough and personable recommend this dealership to everyone ! The whole experience at the dealership was pleasurable the fin Very professional and thorough and personable recommend this dealership to everyone ! The whole experience at the dealership was pleasurable the financing went quick Matt was excellent very thorough and very caring I would recommend this dealership to my friends More
Rude customer service So I went to Berger a day ago and I found a vehicle I liked. I put money down so they wouldn't sell it and I would come back the following day after So I went to Berger a day ago and I found a vehicle I liked. I put money down so they wouldn't sell it and I would come back the following day after they cleaned and fixed it. I went home that night and looked up what would be a fair price to purchase the vehicle and come to find out I was being over charged by $2,000 I went back in today and said I wanted my money back and explained to the salesman why and showed him the paperwork. Well he goes to the sales managers office and gets him. I brought my mom in with me because I don't like confrontation and she told the sales manager that I just wanted my money back and I no longer wanted the vehicle. The manger then got mad and kept telling it's well worth the price. My mom said were woman were not stupid were not going to be taken advantage of. The manage then got angry and called my mom STUPID AND RUDE. How is that good customer service you don't call someone stupid and say we're the ones being rude. As everyone in the watched the manager still kept yelling and calling my mom stupid multiple times. No one came up to us and tried to help. I will no longer do business there. They lost good people all of my family go there but after this I will never step another foot in that door ever again. Word of mouth goes along way bad reviews travel a lot faster than good ones More