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Berger Chevrolet, Inc

Grand Rapids, MI

4.2
1,665 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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2525 28th St SE

Grand Rapids, MI

49512

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Showing 1,665 reviews

December 23, 2015

Refreshingly easy Best experience I've had in 25 years buying a car. I didn't have to play games to get a fair price and Matt recommended a car that met my needs that More

by happycamper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt "Wally" Waligora
December 22, 2015

Great car buying experience. I have known Matt "Wally" Waligora for a lot of years, but have never had the pleasure to buy a car from him. He got me what I what wanted in the pri More

by BrianO
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt "Wally" Waligora
December 11, 2015

Awesome service Brian at Berger is awesome. He went above and beyond to do what he could to get the truck we wanted at the price we could afford. Great job Berger an More

by djpringles12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Hayes
December 04, 2015

Wally squashes used car salesman stereotype! 100% Satisfied I had been looking to trade our small car for a larger vehicle for our family of 5 and Wally helped make it happen. What I would expect to be a long s More

by Ray G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt "Wally" Waligora
November 28, 2015

Our new family vehicle Matt was helpful and worked to get to know what we needed and wanted for our next vehicle! While the process took awhile to complete we feel like we More

by Gotigers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt "Wally" Waligora
November 24, 2015

Experience The sales person left us multiple times in his office while he would go talk to other employees. I don't think he should be talking to other employees More

by Lease
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt "Wally" Waligora
Nov 30, 2015 -

Berger Chevrolet, Inc responded

Thank you for your review and feedback. I would like to help. Unfortunately, I need more information. Could you please provide the full name of the person whom purchased the vehicle? Thank you, Lenny George General Manager

November 16, 2015

Awesome Sale Team From the first contact on the lot to the final goodbye, the experience was awesome and enjoyable. The sales team we encountered always displayed a sin More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Marr, Matt Waligora , Matt "Wally" Waligora
November 16, 2015

Amazing Sales Guy!!! Matt Waligora, Amazing guy to work with, he works the hardest to find the right vehicle to fit your needs at a comfortable price you can afford. My ex More

by Don N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Waligora, Matt "Wally" Waligora
November 15, 2015

Very personable and professional and thorough Very professional and thorough and personable recommend this dealership to everyone ! The whole experience at the dealership was pleasurable the fin More

by Truck man bill 1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt waligora, Matt "Wally" Waligora
November 10, 2015

Rude customer service So I went to Berger a day ago and I found a vehicle I liked. I put money down so they wouldn't sell it and I would come back the following day after More

by Never again
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob hodges
Nov 12, 2015 -

Berger Chevrolet, Inc responded

First and foremost thank you for taking the time to speak with me today. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we failed. We assure you that your comments have been addressed to the concerned personnel and department for their immediate attentions and improvement. In addition we would like to thank you for your feedback. While I wish you had a better experience, it is the feedback like this that we learn from and use to improve. Lenny George General Manager

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