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Berger Chevrolet, Inc

Grand Rapids, MI

4.2
1,672 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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2525 28th St SE

Grand Rapids, MI

49512

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Showing 1,672 reviews

September 11, 2016

Purchase new vehicle I've been working with Bergers for the past six years, in my profession I drive 50k miles per year I trade vehicles every 18-20 months Bergers has be More

by 2017
Price
Recommend Dealer
Yes
Employees Worked With
Heather Jensen, Brian Hayes
Sep 12, 2016 -

Berger Chevrolet, Inc responded

Thank you for your loyalty to Berger Chevrolet. It is exciting to see customer satisfaction since customer service is something that we hold to a high standard. Thanks for the review, and we hope to see you again soon.

September 07, 2016

I am satisfied with the transaction. I was leased my Cruze three years ago. This time I thought it was best to buy. Pat Ball was great! I plan to enjoy my 2016 Cruze. More

by Bobby Jo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Ball
Sep 12, 2016 -

Berger Chevrolet, Inc responded

Bobby Jo, Thank you for your positive review! We are happy that Pat was able to help you get into your new 2016 Cruze. We hope you enjoy the Cruze's sleek new body style. Remember to send your friends our way.

Sep 27, 2016 -

Berger Chevrolet, Inc responded

Thank you Bobby Jo! Enjoy your new ride!

September 02, 2016

$6,000 more for your car deal. I came in to Berger Chevrolet on 28 th street, meet with a Hugh Collins, I was asking about the $6,000 more instead of explaining all this upfront he More

by Shawty in NE GR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hugh Collins
August 30, 2016

Great experience at Berger Was treated very well by salesperson, Bob Evans, from start to finish of purchasing auto. Bob was very helpful in finding best deal on car we wanted a More

by KarlK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2016 -

Berger Chevrolet, Inc responded

Thank you for taking the time to share your experience with us, Karl. We are glad Bob was able to get your the best deal. We hope to see you again!

August 25, 2016

Buying a new truck Patrick Ball was recommended to me by a friend who also works for Berger, Pete Buitenhuis. Patrick was very helpful and not pushy at all. So that in i More

by Danachevy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Ball
Sep 12, 2016 -

Berger Chevrolet, Inc responded

We are so happy that Pat was able to help you get into a new vehicle. Thanks for the review!

August 25, 2016

Berger Matt Pelak was kind right from the beginning and throughout the whole process. He wasn't pushy about buying it right away. He listened to what I wante More

by Mburian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Pelak
Sep 12, 2016 -

Berger Chevrolet, Inc responded

That is great to hear! We are glad Matt was able to get your into the right fit. When your friends are in the market for a new car, be sure to send them to Berger Chevrolet.

August 24, 2016

Berger is awesome Beth is so awesome. She went above and beyond and made a loyal new customer she was awesome and willing to go above and beyond to help us More

by Dlee123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Dykhouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2016

Amazing customer service! All of the salesman were very helpful. My salesman Duane helped me with what we thought I was going to purchase - a used car and then later when I fou More

by KL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Woodwyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin in finance was amazing - I ended up buying a new car and so he helped me out and answered my 100 questions with a smile!
Sep 12, 2016 -

Berger Chevrolet, Inc responded

Thank you for sharing your awesome experience with us! What a crazy day that was during the tornado. We are so happy that Duane was about to help you get into a new ride. We hope to see you again.

August 23, 2016

Excellent Sylvia Dana was great and most helpful. She spent s great deal of time helping me to learn all bells and whistles on the car. Could be happier with he More

by Valleau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Knaggs, Sylvia Dana
Sep 12, 2016 -

Berger Chevrolet, Inc responded

Thank you for the review! Glad to hear that Sylvia was able to help. We hope to see you again.

August 22, 2016

Fast and friendly!! I went in with very limited expectations due to my experience with other dealers in the past few months. I mentioned I did not want to spend 3 hours o More

by BufordT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Woodwyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2016 -

Berger Chevrolet, Inc responded

Buford, thank you for sharing your experience with us. We hope you are loving your new ride. When your family and friends are in the market for a new car, be sure to send them to Berger Chevrolet.

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