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Berger Chevrolet, Inc
Grand Rapids, MI
1,665 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,665 reviews
October 25, 2016
2017 Traverse The team did a great job getting me in the vehicle I wanted. It was a pleasure working with them and I will get our next car from them as well. The team did a great job getting me in the vehicle I wanted. It was a pleasure working with them and I will get our next car from them as well. More
by Hoop133
Employees Worked With
Michael Nelson, Cecil Darnell
October 24, 2016
love this place - had a great salesman .. no pressure just fun, enjoyment, and great experience. . So glad we came to berger! Didnt think we would be able to finance - had a great salesman .. no pressure just fun, enjoyment, and great experience. . So glad we came to berger! Didnt think we would be able to finance a new car and thanks to berger we were able to. More
by heidiandjakezander
October 18, 2016
No Pressure Sales James is a great customer sales rep for Berger, he was very patient, no high pressure and worked the best deal for me !! Great experience !! James is a great customer sales rep for Berger, he was very patient, no high pressure and worked the best deal for me !! Great experience !! More
by Sylvia
Employees Worked With
James Thurkettle
October 16, 2016
Personalized Experience I can be a difficult customer. James did a great job of being patient and answering all of my questions. James communicated with me via text message, I can be a difficult customer. James did a great job of being patient and answering all of my questions. James communicated with me via text message, which some could find impersonal, I LOVED! It's my preferred communication. I didn't have time to go back and forth via telephone answering questions (I should note he did call 3 days later to see how I was enjoying my new vehicle, which was very nice). He fought to get me a good price on a used Equinox, set up all my On-star and XM, and had all of the details ready to go when I arrived to sign. I have a busy schedule, so this was very important. Brian, the finance manager, was straightforward, knowledgeable of the different options for financing, and quick with the paperwork. Overall a good experience. More
by Jajakubo
Employees Worked With
James Thurkettle, J-S Bleau , Brian Hayes
October 10, 2016
New truck Great people to work with. Friendly and clean place to do business helpful and good service. Good people in the service depa Great people to work with. Friendly and clean place to do business helpful and good service. Good people in the service department good coffee and nice surroundings More
by Luther
Employees Worked With
Sancho Valdez
October 01, 2016
Great Salesman Greg was wonderful to work with. He listened to what I wanted and followed through to get a deal that worked for me. Will come back for future purch Greg was wonderful to work with. He listened to what I wanted and followed through to get a deal that worked for me. Will come back for future purchases More
by Adamjn
Employees Worked With
Greg Haman
September 30, 2016
Very courteous people. The 2016 Cruze LT is my 3rd vehicle that I have leased with Berger. Sales team were very courteous and very understanding of my situations. The 2016 Cruze LT is my 3rd vehicle that I have leased with Berger. Sales team were very courteous and very understanding of my situations. More
by Rashed
Employees Worked With
Patrick Ball
September 29, 2016
Great service!!! I am very pleased with the service I received!!! Great workers, they really do care!!! Matt P and James T were both great. Overall great experience!!! I am very pleased with the service I received!!! Great workers, they really do care!!! Matt P and James T were both great. Overall great experience!!! More
by ADM
Employees Worked With
James Thurkettle, Matt Pelak
September 29, 2016
Great experience Worked with Beth over the phone as much as possible which worked great for me and most salespeople won't even take the time to do that. She honored th Worked with Beth over the phone as much as possible which worked great for me and most salespeople won't even take the time to do that. She honored the offer made on the phone and had the vehicle and everything ready when I came to the dealership. Great service I'll go there again More
by Robeli33
September 23, 2016
great service from all levels I was greeted promptly greeted by many salesmen including the general manager. All of my questions were addressed immediately. I even made special arr I was greeted promptly greeted by many salesmen including the general manager. All of my questions were addressed immediately. I even made special arrangements to have the car delivered to my home. #thumbsupBergerkeepitup More
by mstauf1
Employees Worked With
Lenny George, Matt "Wally" Waligora, Hugh Randle
