Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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excellence service I was looking to get out of an existing lease that I was unhappy with and into a Silverado. I was shopping for over a month and at 4 different dealers I was looking to get out of an existing lease that I was unhappy with and into a Silverado. I was shopping for over a month and at 4 different dealerships. Once I got to Berger and worked with James I received the best price and the best service. I would recommend them to anyone looking to buy or lease. More
Easy and fast. The staff at Berger made this experience easy, fast and painless. It was a pleasure doing business with them. I would recommend Berger to anyone. The staff at Berger made this experience easy, fast and painless. It was a pleasure doing business with them. I would recommend Berger to anyone. More
Great communication throughout purchasing process. Great communication. Even the staff that wasn't working with is were friendly. Knowledgeable sales person. I told them what I wanted and that I wasn't Great communication. Even the staff that wasn't working with is were friendly. Knowledgeable sales person. I told them what I wanted and that I wasn't in a hurry but wanted a certain color of vehicle and they stayed in touch and got me just what I wanted. More
Trade in Was a very good experience. They listened to my needs and met them. I would definitely recommend Berger to my friends and family. Thank you ! Was a very good experience. They listened to my needs and met them. I would definitely recommend Berger to my friends and family. Thank you ! More
Overall Good Experience Showed up expecting to test drive a new Impala, but after sitting in the vehicle, it became clear the car wasn't for us. Jeremy was able to find a cou Showed up expecting to test drive a new Impala, but after sitting in the vehicle, it became clear the car wasn't for us. Jeremy was able to find a couple of Malibus that fit our wishlist, though, which ended up working out great. We left the first day without any hassle. We returned the following day expecting to complete the deal, but there was an issue with our GM Friends and Family number. Jeremy was very helpful, though, and walked our family member through the online process to get the number taken care of. Cecil got a us a great finance rate (one we didn't ultimately end up needing, but it was still quite appreciated), and when we returned to finalize the paperwork, everything went pretty smooth. All in all, it was a very good and fairly easy experience. EDIT: The confusion previously discussed in this space was cleared up. Our experience at Berger was positive start to finish. More
Family friendly dealership Very friendly salesman Tim Quinn was helpful in our car choice. He & his computer certainly was so informative letting us know what kind of cars were Very friendly salesman Tim Quinn was helpful in our car choice. He & his computer certainly was so informative letting us know what kind of cars were available that we could afford. And he gave us many choices and we thank him for that. He put a big smile on our face. By sitting down with him he actually did all the foot work with his computer and expertise. WE THANK YOU More
Quality at its finest I contacted James Thurkettle, and was quickly helped. He located an equinox that had the features I was looking for and sold me on the car before it w I contacted James Thurkettle, and was quickly helped. He located an equinox that had the features I was looking for and sold me on the car before it was even on the lot. Straight shooter. Berger had the best deals for trade in, in my area. I would surely recommend to friends and family. More
Fast, easy, enjoyable It was an amazing experience for my first financed vehicle. I appreciate everything you guys did. It was an easy process from start to finish. With no It was an amazing experience for my first financed vehicle. I appreciate everything you guys did. It was an easy process from start to finish. With no stress and a friendly environment. More
No complaints! I had been looking for a Convertible Camaro for months within my price range. It had been a struggle and I had even given up looking. While sitting at I had been looking for a Convertible Camaro for months within my price range. It had been a struggle and I had even given up looking. While sitting at work waiting for my shift to end I figured I would check once more because I was bored and while on their website, the first car that pops up is my Camaro. I thought it was a typo because It didnt have the actual photo but when I inquired about it I got a fast response and drove out that night to see it. When the day came to get it I was having a rough day up until I drove off the lot. It didnt take long to do the paper work and James was helpful and willing to work with me which I appreciated. Definitely will check with James next fall when my family is looking for an SUV! Thank You More
Great service, love the vehicle! Overall, my wife and I were very pleased with the service that we received. James was very helpful and easy to talk to. He was also very understanding Overall, my wife and I were very pleased with the service that we received. James was very helpful and easy to talk to. He was also very understanding when we had to wait on my insurance company for a couple of days. I will recommend Berger Chevy to others as well as James Thurkettle. Thank you! More