
Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Great salesman and customer service Darrell Pike treated us with wonderful personal service an honesty. He found the exact vehicle we wanted and made the paperwork a breeze to complete Darrell Pike treated us with wonderful personal service an honesty. He found the exact vehicle we wanted and made the paperwork a breeze to complete More
Great new vehicle buying experience My Sales Rep. was very knowledgeable about the 2017 Silverado lineup. He was able to answer all of my questions and lead me to the right vehicle on t My Sales Rep. was very knowledgeable about the 2017 Silverado lineup. He was able to answer all of my questions and lead me to the right vehicle on the Berger lot. More
Great customer service Always professional. I have purchased 4 vehicles in the last 4-5 years and always return to Beth. She contacts me before my leases are up and always Always professional. I have purchased 4 vehicles in the last 4-5 years and always return to Beth. She contacts me before my leases are up and always has another vehicle ready and also knows that I prefer the color white. More

Straight up amazing I went in looking for a chevy cruze and I was pleased to be leaving with that exact kind of car. Everyone in the building was super friendly and made I went in looking for a chevy cruze and I was pleased to be leaving with that exact kind of car. Everyone in the building was super friendly and made the entire experience one to remember. James made everything go as smooth as possible and I will definitely recommend anyone I know who wants to buy a car to to this location. More

New car purchase I wasn't necessarily in the market for a new car but when my motor blew in my old car needless to say I didn't have much choice. I looked online and f I wasn't necessarily in the market for a new car but when my motor blew in my old car needless to say I didn't have much choice. I looked online and found a 2013 dodge avenger and fell in love with it. Never thought it would be possible to have this new or nice of a vehicle. My salesman James was completely AMAZING throughout the whole experience from picking me up to get there since no way to get there, helped me figure out my options and see if it was even the slightest possibility. Everyone I dealt with at the dealership was very courteous and made the magic happen within the same day! He even had a detailer come to my job to fix a minor patch in my seat so I wouldn't be inconvenienced in anyway. Also I recently lost my keys and needed some help getting paperwork faxed and some things figured out to get it done and he was on it in anyway to help me out since my car was in 1 location, me stuck at work and all my paperwork in another. Instead of me having to stress he got everything where it needed to be for me and made sure I was taken care of. I would HIGHLY recommend Berger to anyone looking for a new vehicle ! More
New lease - great experience! Darrel did a great job of listening to what we wanted and presenting the best options. We had limited time to come in to the dealership, so Darrel fac Darrel did a great job of listening to what we wanted and presenting the best options. We had limited time to come in to the dealership, so Darrel facilitated all the details via phone and email. He was attentive and followed up but was not overbearing. We definitely recommend him and plan to do more with Berger in the future. More

Friendly, no pressure. Needed a new ride for the wife, something a little smaller and a little better gas mileage for her commute. Jim did an awesome job of finding somethin Needed a new ride for the wife, something a little smaller and a little better gas mileage for her commute. Jim did an awesome job of finding something fitting what we needed and was able to surprise the wife with a vehicle she loves before she got out of work. Jim is awesome, mellow, and is a great guy to work with! More

Went in with a bomb, left with a beauty Totally needed to get out of my 2001 stratus that was failing me on multiple levels. I started electronically communicating with Jim back and forth an Totally needed to get out of my 2001 stratus that was failing me on multiple levels. I started electronically communicating with Jim back and forth and get some of the financial prep and get an idea of what i wanted before even heading to the lot..Jim did a great job of communication and keeping me comfortable. Was beyond satisfied with the impala ltz he had on the lot and the process to get into it was easy as well. It went so well i went back 5 weeks later and upgraded my wife's vehicle as well who is now also very satisfied. Excellent job! Now I have 2 Berger Chevy vehicles in the driveway! More

Respect! I cannot begin to say how wonderful my experience was today! Darrell was amazing, patient and respected my situation and payment terms. The persona I cannot begin to say how wonderful my experience was today! Darrell was amazing, patient and respected my situation and payment terms. The personal attention that he gave me before I left was unbelievable....there are a lot of bells and whistles to learn these days! A1 top customer service.... thank you!!! Tammy Walsh More

Excellent ! Efficient ! Professional! My guy James took care of me . He seen my ambition and worked as hard as he possibly could to put me in my dream car . Not everyday does a 21 year old My guy James took care of me . He seen my ambition and worked as hard as he possibly could to put me in my dream car . Not everyday does a 21 year old get the opportunity to drive a camaro out the lot . The whole Berger team on 28th is a blessing . Exspecially my guy James , honest guy who wants people happy ! More