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Berger Chevrolet, Inc
Grand Rapids, MI
1,666 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,666 reviews
January 09, 2020
Could not ask for any better people.the sales rep was great. Help me find the right vehicle and what I wanted in the first place. great. Help me find the right vehicle and what I wanted in the first place. More
by springer 19582002.
January 04, 2020
Awesome Friendly and professional, but not pushy. Flexible in helping me get into the car I wanted. This is our 4th lease with Brian at Berger, highly recomme Friendly and professional, but not pushy. Flexible in helping me get into the car I wanted. This is our 4th lease with Brian at Berger, highly recommend. More
by Stachval
Employees Worked With
January 02, 2020
Very nice customer service Brian was very nice not too pushy and made sure I was happy with my purchase I ended up getting a really good deal sense I went in during their frie Brian was very nice not too pushy and made sure I was happy with my purchase I ended up getting a really good deal sense I went in during their friends and family sale More
by slbush
Employees Worked With
January 02, 2020
Very good. Darrell Pike is a very good and professional sales men. I would recommend anyone going to Berger to see Darrell. He listens and finds what you need. T Darrell Pike is a very good and professional sales men. I would recommend anyone going to Berger to see Darrell. He listens and finds what you need. This is my second time having Darrell as my salesmen. I requested him when I came back to lease another vehicle. Overall I am very happy with my experience. More
by Jimmy
Employees Worked With
Darrell Pike
December 16, 2019
New Truck Purchase I ordered a new truck from GM, it came in and Brian worked around my work schedule to get the truck purchased. It was a great experience! I ordered a new truck from GM, it came in and Brian worked around my work schedule to get the truck purchased. It was a great experience! More
by bwheatlake
Employees Worked With
November 21, 2019
Car lease As always, Brian took great care of my needs. I highly recommend going to Brian for your car needs. I am very pleased with the after sales time Brian As always, Brian took great care of my needs. I highly recommend going to Brian for your car needs. I am very pleased with the after sales time Brian gave me to explain every detail of my car. More
by Sthiry3
Employees Worked With
November 20, 2019
Awesome experience at Berger Chevrolet We had a great experience shopping at Berger. There was no pressure to buy, Brian work with us through the purchase of our new Silverado. He was very We had a great experience shopping at Berger. There was no pressure to buy, Brian work with us through the purchase of our new Silverado. He was very knowledgeable about trucks and understood exactly what we were looking for. More
by Magnumforce
November 14, 2019
RUN AWAY ITS A NIGHTMARE! Working with this dealership has been nothing but a nightmare! Not only did they get me into a car that has issues from the moment I drove off the lot Working with this dealership has been nothing but a nightmare! Not only did they get me into a car that has issues from the moment I drove off the lot! I have been in the service department multiple times since July when I bought the car! The service center has been nothing but rude and condecending to me any time I walk in and they always try to screw me out of my warranties on my car so that I have to pay for the repairs! Then when I get into an accident come to find out my dealer put my car on limited collision coverage which violates my lien requirements and covers nothing when you get into an accident! When confronted the only thing they could say was that they weren't responsible and tht the insurance shouldn't have let them place the coverage on the car! So not only does the insurance not cover the repairs but now the dealership wont either even though it's their fault!!! $10,000 for repairs on things that don't have to be fixed necessarily!!! I'm at my wits end! I wish I could just give them the car back and walk away!!!! More
by grubb1se
November 13, 2019
A very capable and helpful group Every staff member that I was involved with was extremely helpful and courteous, Transaction was done both quickly and efficiently..Highly recommend t Every staff member that I was involved with was extremely helpful and courteous, Transaction was done both quickly and efficiently..Highly recommend this dealership.as a source for your next vehicle. More
by joanandrobert
Employees Worked With
November 04, 2019
Knowledgeable, Personable, Honest & Excellent Service!! We recommend Brian Isch for all your Sales & Leasing!! Brian was Honest, Personable & gave us EXCELLENT Service from start to finish!! He was Never p We recommend Brian Isch for all your Sales & Leasing!! Brian was Honest, Personable & gave us EXCELLENT Service from start to finish!! He was Never pushy, like other dealerships we've visited before & even helped me set up app on phone & showed us how to operate setting in our vehicle & even programed our favorite music for us!! Brian has made loyal customers out of us for sure!! We feel comfortable contacting him even if have any questions, now that our sale is complete! Brian will definitely have our business in the future!! More
by J & M
Employees Worked With
