
Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Surprisingly fast! We came in, drove a few cars and left that night with a new car! Richard was knowledgeable, funny and down to earth. The whole process was a breeze! We came in, drove a few cars and left that night with a new car! Richard was knowledgeable, funny and down to earth. The whole process was a breeze! We will definitely recommend and shop again! More
Sales is a joke Have been trying to buy a New truck for a couple months and started a chat conversation with a sales associate that went no where. Called to talk to s Have been trying to buy a New truck for a couple months and started a chat conversation with a sales associate that went no where. Called to talk to sales manager for their lack of any sales associates follow thru with a customer and thought I had the problem licked and and I'll be sob if they didn't snub me also. Brought a 2016 new Equinox there and I'll make sure to not send any business there way again. I'll be going to Betten Baker for my new truck. Also was unaware there paint protection plan was third party and not Dealer applicable, which is a joke. More
Best Service in Grand Rapids He always gives me and my family great service. He keeps you informed every step of the repair. And will go out of his way to make you happy. He always gives me and my family great service. He keeps you informed every step of the repair. And will go out of his way to make you happy. More
Really Good just one small caveat I was pleased with the mannerism of the personnel however the only thing that I had requested was a call around a specific time. However I was called I was pleased with the mannerism of the personnel however the only thing that I had requested was a call around a specific time. However I was called and notified at a later time that the vehicle was finished with that being said I would recommend their service department again. More
Normal Maintenance I had my new Trex in for scheduled services & warantee work. I Needed a "retaining clip" replaced on the roof molding. The new one is installed but, I had my new Trex in for scheduled services & warantee work. I Needed a "retaining clip" replaced on the roof molding. The new one is installed but, the replacement is much looser than the original on the opposite side. I intend to bring this to the attention of the service section the next time I'm in or if the strip becomes dislodged sooner. More
Returning Customer We have been a customer of Berger's for about 12 years and have purchased 6 vehicles. All but 1 we bought through Brian Isch. We have not had a bad We have been a customer of Berger's for about 12 years and have purchased 6 vehicles. All but 1 we bought through Brian Isch. We have not had a bad experience. He's prompt to reply when we leave messages, he's very friendly anytime we happen to see him. I have recommended 4 people to him so far and will continue. I am a customer service Manager so speaking from experience, Berger, in my opinion has the best Customer Service out there and sells quality vehicles. Also, if there is ever an issue the service department is awesome to deal with quick turn around time and they don't give you the run around. Overall best place to buy a vehicle. More
Excellent service and communication Dustin, Alex and Darin were amazing while helping me with my vehicle service. Dustin continuously communicated on status and price of my service. Alex Dustin, Alex and Darin were amazing while helping me with my vehicle service. Dustin continuously communicated on status and price of my service. Alex was very helpful in getting me a rental car. Darin accepted payment on behalf of the dealership for services rendered. I enjoyed going to Berger Chevrolet. More
Routine Maintenance In and out as always. Very nice people to deal with. I have never waited more than 30 minutes for service, that why I keep coming back. In and out as always. Very nice people to deal with. I have never waited more than 30 minutes for service, that why I keep coming back. More
Routine maintenance Always been pleased with Berger sales and service! I've purchased several vehicles from them and always have them serviced at their location. Excellen Always been pleased with Berger sales and service! I've purchased several vehicles from them and always have them serviced at their location. Excellent in every regard! More
Collision Repair Berger Team checked me in , assessed my car damage, gave me a expected finish date. My car was completed as stated and paperwork was prepped and ready Berger Team checked me in , assessed my car damage, gave me a expected finish date. My car was completed as stated and paperwork was prepped and ready for me when I arrived. More