
Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Very efficient and not long wait Helpful and courteous service . Explained the work that was performed and if I had any questions. Made me feel comfortable in the customer lounge.th Helpful and courteous service . Explained the work that was performed and if I had any questions. Made me feel comfortable in the customer lounge.thanks More
90,000 mile "checkup" As usual they were helpful and prompt, everything is clean and shiny. The waiting area is very comfy and the coffee is good! I recommend them to oth As usual they were helpful and prompt, everything is clean and shiny. The waiting area is very comfy and the coffee is good! I recommend them to others. More
Sancho nailed it When I first came into Berger, I was a little skeptical because I hate how some salesman make you feel belittled and that is always how I feel when I When I first came into Berger, I was a little skeptical because I hate how some salesman make you feel belittled and that is always how I feel when I go into places like this. Then I met Sancho! Sancho was someone who made me feel right at home, he was honest and let me know what was a good deal for myself in my situation. Made me feel like a friend, not just someone looking at vehicles. I bought my dream truck because of him! He made things happen for me and never gave p on me when I would tell him that I can't make the deal. He got me to the number that I wanted to see and now I am the proud owner of the truck that I have always wanted, because of Sancho! I recommend going to see him when you are looking for your dream vehicle as well! I will be back to work with him down the road in the future!! More
Quick Convenevient and Efficient My appointment was made quickly and the work was done on time. I am always confident when Jeremy Anderson calls to inform me of what repairs need to My appointment was made quickly and the work was done on time. I am always confident when Jeremy Anderson calls to inform me of what repairs need to be done. More
Vehicle maintenance done 4-5. I dealt with Berger Chevrolet's Service Dept. Advisor Chelsea Davidson after work on 4-5 because of the repeated message showing on the vehicle screen I dealt with Berger Chevrolet's Service Dept. Advisor Chelsea Davidson after work on 4-5 because of the repeated message showing on the vehicle screen regarding the engine oil. Very cordial and helpful service when I arrived. Staff did an oil change and rotated my tires. My service appt really scheduled for 4-9-18, but she said available staff was available to do the work right away so I wouldn't have to return on 4-9 after work. More
Great Leasing Experience The transaction was completed with ease. The sales rep found a vehicle that met my needs and assisted with the entire lease process. The sales rep e The transaction was completed with ease. The sales rep found a vehicle that met my needs and assisted with the entire lease process. The sales rep even delivered the Truck to Northern Kentucky! More
Excellent sales and service experience. Beth was one of the best sales person I have dealt with in years. I look forward to working with her and this dealership again. Beth was one of the best sales person I have dealt with in years. I look forward to working with her and this dealership again. More
Quick Oil Change Center We came in on a Saturday morning to get an oil change. We were greeted while in line by our favorite sales lady Beth Dykhouse. We had very little wait We came in on a Saturday morning to get an oil change. We were greeted while in line by our favorite sales lady Beth Dykhouse. We had very little wait time and the service was awesome! More
We we're very excited and satisfied The sales representative was very attentive and specific. As well he provided what type of vehicle we desired. The only down-fall is he's hard to cont The sales representative was very attentive and specific. As well he provided what type of vehicle we desired. The only down-fall is he's hard to contact as I'm sure he's very busy with other customers More
Quick Lube with tire Rotation I went into quick lube to get my oil changed, tires rotated, and my cabin air filter changed. Apart from the price of a cabin air filter (>.<), everyt I went into quick lube to get my oil changed, tires rotated, and my cabin air filter changed. Apart from the price of a cabin air filter (>.<), everything was amazing. Fast service, friendly, and no issues with quality. More