Berger Chevrolet, Inc

Najib, was friendly & flexible to work with. However, I was unhappy overall with my experience. When I was just looking on the lot, I was told about a promotion that was for an additional 2,000 savings was unhappy overall with my experience. When I was just looking on the lot, I was told about a promotion that was for an additional 2,000 savings + trade in. I was never asked any questions about mileage on my trade in, to determine if I would qualify. It was just presented to me as if it applied to every trade in. This was a factor in my decision to purchase from Berger. Once I was in the office ready to purchase of course I was told my Avenger Mainstreet Heat with 168,00 miles would only be worth 1,000 total trade in, because the offer was not valid for My high mileage car. This offer was actually even lower than blue book value!!! Looking back, I really wish I would have walked away at that point. He did come up to 1,500. Which is STILL LOWER than blue book for all the features on my car. But regretfully, I accepted. If I would have been asked 1 simple question- it would have made a hugh difference. I did feel misled. Please Only present VALID offers to your customers. The other concern, in my Avenger I had a harddrive with downloadable music on a touchscreen. It was an important feature to have in my new car which is a Cruze I was shown the USB & was told it would download music. The problem is it is not downloadable, it only plays the music if you leave the USB in the car, it's not a harddrive. A month later, I'm still very disappointed with the music option in the Cruze. It is a touchscreen, but for music you have to pay for like XM, Pandora, etc. Didn't want to have to carry CD's around again. I guess I am to blame as well, for not researching more. I felt a salesperson would know the features of their cars. Not sure if I would purchase from Berger again! More

Best day ever scooter took care of my wife daughter and me and scooter put us all in a brand new vehicle with a car wash and a full tank of gas .thank you .best xxxx salesman I ever worked with. me and scooter put us all in a brand new vehicle with a car wash and a full tank of gas .thank you .best xxxx salesman I ever worked with. More

DO NOT USE THIS DEALERSHIP Bought a truck from their used sales department that has transmission issues 3 months into owning it. They've "repaired" it and it continues to have i Bought a truck from their used sales department that has transmission issues 3 months into owning it. They've "repaired" it and it continues to have issues but they claim this is normal operation so there is nothing they can do. Pretty much sent me off with a good luck. More

I had a great experience at Berger Chevrolet. My 21 year old daughter bought her first car from Todd Richards, who gave us solid advice and was very knowledgeable about all the cars on the lot. We couldn’t old daughter bought her first car from Todd Richards, who gave us solid advice and was very knowledgeable about all the cars on the lot. We couldn’t be more happy with her choice and our experience at Berger! More

I am extremely impressed with Berger Chevrolet! After being on the market for a car for a couple months and dealing with multiple unprofessional dealerships, Berger exceeded any/all expectations and went being on the market for a car for a couple months and dealing with multiple unprofessional dealerships, Berger exceeded any/all expectations and went above and beyond to make sure I was 110% satisfied and happy with my purchase of a 2020 Chevrolet Blazer. Todd Richards and Jeremy Rhoton are the guys to go to!! They give the best prices in town hands down and generally care for you. Berger made the car buying process the most seamless process I’ve ever experienced. I will always refer people to them and continue to go back there myself. Go to BERGER, a trusted dealership that genuinely cares about their customers and does everything/anything they can to put a smile on your face! Thank you so so much!! More

April 1st but no prank. I post this on April 1st, but its not a prank. I purchased my car on Christmas Eve. I picked it up on the 26th or 27th. Before I could get it in I post this on April 1st, but its not a prank. I purchased my car on Christmas Eve. I picked it up on the 26th or 27th. Before I could get it in the driveway, the check engine light came on. I made contact with the salesman and eventually, their solution was simply clearing the code saying it was the cold weather. Fast forward a few days and it was back on. I have now made numerous attempts to get whatever the issue is addressed and fixed for 4 MONTHS and all I get is "Let me call you" and that call never comes. And the check engine light is still on. Come on, it came on before I was able to drive 9 miles from the dealership to my own driveway. I guess once they have your money, its move on to the next. I'll need to spend my own money to get this resolved and it won't be at Berger, that's for sure. More

I would have liked to have more options. I didn’t like not getting more appreciation and seemed like I wasn’t a family member. Nit their best worl. not getting more appreciation and seemed like I wasn’t a family member. Nit their best worl. More

Always have great customer Service from everyone that works with me when I need a new car or service on my vehicle. Thank you Berger Chevrolet. works with me when I need a new car or service on my vehicle. Thank you Berger Chevrolet. More

Brian Isch is the best no nonsense salesperson we have ever dealt with. Brian works hard to find you the vehicle you want while keeping your budget in mind. This was our third new purchase with Brian! Ev ever dealt with. Brian works hard to find you the vehicle you want while keeping your budget in mind. This was our third new purchase with Brian! Everything is better at Berger! More

Brian is amazing. He’s very patient and will walk you through all of your best options. The team as whole is great as well through all of your best options. The team as whole is great as well More