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Berger Chevrolet, Inc
Grand Rapids, MI
1,666 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,666 reviews
October 22, 2020
was great to work withwould recommendpleasant and was great to work with would recommend pleasant and patient, took time to make sure all of my questions were answered. worked with twice and was great to work with would recommend pleasant and patient, took time to make sure all of my questions were answered. worked with twice and equally as pleasant both time.s More
by rick.steinebach
October 20, 2020
The people at Berger were amazing. They were knowledgeable and made sure they got us something that worked with our price point. They were not pushy and worked with us. They made sure we were co knowledgeable and made sure they got us something that worked with our price point. They were not pushy and worked with us. They made sure we were comfortable and walked us through the process with us step by step. This was a smooth and Painless process! More
by Cherrell Wilson
Employees Worked With
September 23, 2020
I worked with Brian Isch and he was very accommodating and made sure I was happy when I drove off of the lot with the car I picked. I was weary because I had a bad experience in the past but he was very g and made sure I was happy when I drove off of the lot with the car I picked. I was weary because I had a bad experience in the past but he was very good at reassuring me, being honest and up front and taking the time to explain things to me. I am absolutely in love with my new car and I’m so happy to have a reliables and safe car to get all of the places I need to go! More
by Conner Hansen
September 18, 2020
Brian was honest, knowledgeable and friendly. He didn’t push me into buying, it was my decision. I’ll be coming back. Thank you very much push me into buying, it was my decision. I’ll be coming back. Thank you very much More
by Rwarners44
September 09, 2020
Brian is very patient and a joy to work with. Thank you Brian Isch! People at Berger are very friendly also. Was very pleased with dealer prep. The Letts Family Brian Isch! People at Berger are very friendly also. Was very pleased with dealer prep. The Letts Family More
by eletts1968
Employees Worked With
August 26, 2020
Service department is a complete rip off. They charged me even though they were not able to fix anything. Their quote to eventually fix my car was outrageous. I would never trust this department with my me even though they were not able to fix anything. Their quote to eventually fix my car was outrageous. I would never trust this department with my car again. More
by Jacob Schneider
Employees Worked With
Rose and Steve
August 20, 2020
I was satisfied overall with my experience at Berger. I was upset about the fact that Jeremy told me my car payment was right under $400 like I told him I wanted it but when I went to sit down with the fin was upset about the fact that Jeremy told me my car payment was right under $400 like I told him I wanted it but when I went to sit down with the financing it turned into almost $500 with all the warranty and extra stuff. So I am stuck paying a car payment above the amount I wanted to but I can manage. I also didn’t like the fact that he didn’t point out the little crack in the windshield. I did not notice that until after I left the lot. Other than that I had a positive experience. More
by JUSTINMORRISSEY1014
Employees Worked With
August 15, 2020
New 2021 Colorado Quick professional service. Did not expect the vehicle to be found and ready until next week.Exceeded my expectations. Brian Isch did a great job as a Quick professional service. Did not expect the vehicle to be found and ready until next week.Exceeded my expectations. Brian Isch did a great job as always. More
by trainrider
July 22, 2020
This was a great opportunity for me to be able to work with personal who cares about me the costumer. I have a lot of respect for your dealership. with personal who cares about me the costumer. I have a lot of respect for your dealership. More
by Johnnylee326
July 12, 2020
Had an excellent experience despite all the COVID 19 extra precautions. Brian was great. Brian also followed up with us a couple days later to check in. extra precautions. Brian was great. Brian also followed up with us a couple days later to check in. More
by singerandlutz
Employees Worked With
