Berge Volkswagen

Wonderful service I was helped by Bob Herbold and he was so helpful, pleasant and made sure all of my concerns/needs were met. Next time I will askfor him straight away I was helped by Bob Herbold and he was so helpful, pleasant and made sure all of my concerns/needs were met. Next time I will askfor him straight away, to ensure excellent customer service in addition to the actual car service which is always wonderful. Thank you Bob and service team! More

Pete is awesome! Pete was the nicest car dealer! Seriously Pete did so much for us... Got me the perfect 2012 GTI with warranties for the perfect price a month! Super Pete was the nicest car dealer! Seriously Pete did so much for us... Got me the perfect 2012 GTI with warranties for the perfect price a month! Super happy with how everything went! More

Terrific Looking for a new vehicle went from a totally bad experience to a terrific one. While looking for anew car, I went to a dealership before Berge Volksw Looking for a new vehicle went from a totally bad experience to a terrific one. While looking for anew car, I went to a dealership before Berge Volkswagen, and just had worst experience ever. Feeling down, I drove past Berge and thought, "why not?" And I was greeted nicely right away by Salesman Peter Vallejo. I did not feel pressured, I did not feel like I was being sought after by a shark, it was the total opposite. He was informative, and took me through every step with much patience and amiability. Him and the entire Berge Volkswagen team were just terrific and so friendly. I wasn't just another customer to them and did not feel like just another sale. The whole staff took the time and helped me every step of the way to owning my new Jetta, which I absolutely love!! More

Berge service hooked me up! After missing several 10,000 mile checks, Chris in the service center was outstanding,and helping work with my schedule and budget to help me get caug After missing several 10,000 mile checks, Chris in the service center was outstanding,and helping work with my schedule and budget to help me get caught up. He went above and beyond by hooking me up with a loaner car so that not only my car got all the service it needed, I was not stranded without a vehicle. More

Great Service I just had my 2010 Jetta Sportwagon serviced. I was taking a 1600 mile road trip over Thanksgiving and I wanted to be sure it was in perfect working I just had my 2010 Jetta Sportwagon serviced. I was taking a 1600 mile road trip over Thanksgiving and I wanted to be sure it was in perfect working order. bob Herbold is my service consultant. He recommended I have some suspension parts repaired and a multi-point inspection. He got all this done, and a complimentary car wash, in less than 1.5 hours. Everything is great. Thanks to Bob for the great service. More

Very Smooth Transaction Recently leased a Touareg from Berge. Was a pleasant experience dealing with Jeremiah. He's a very nice guy and never made us feel pressured. Got a Recently leased a Touareg from Berge. Was a pleasant experience dealing with Jeremiah. He's a very nice guy and never made us feel pressured. Got a good trade in value and the overall transaction was very smooth. More

I would recommend Berge VW anytime. We leased a VW Jetta from Berge, our salesman was Manny. We had a great experience. They gave us a very fair price, right off the top, and there was We leased a VW Jetta from Berge, our salesman was Manny. We had a great experience. They gave us a very fair price, right off the top, and there was no high pressure sales feeling. We actually stood around, before we even bought a car,with Manny and a sales manager and just had a conversation, and joked around. We left without buying a car the first day, but they never attempted to corner us with the old 'what do I have to do, to sell you a car, today'. I did get a courtesy call the next day, but had already decided to by at Berge, because the best selection, and a really fair price. I would recommend buying a car from Berge VW, anytime. More

Looking out for me My 2006 Beetle Convertible VW (no warranty left) has been chiming when the top was down and locked for the past year and aside from ruining a great ri My 2006 Beetle Convertible VW (no warranty left) has been chiming when the top was down and locked for the past year and aside from ruining a great ride with the wind in my hair, the chiming was driving me crazy! , I've had other mechanics look at it because I was afraid it would cost me an arm & two legs if I brought it in to the dealership. But NO ONE could find the reason...so today, I reluctantly went into Berg and I spoke with Chris Kahrs, (great name!!) Service Consultant. I explained my saga and he said before we send it back to get diagnosed let me look at it myself. We went outside, he first looked in my trunk to make sure nothing was in the way, he removed the tissue box from the back area and told me to lower the top, slowly raise the top, hearing the chime all the time. I parked it and he started having me slowly raise and lower it so he could see the how the locks we engaging and they both were locking!! BUT THERE WAS A THIN CABLE THAT HAD SNAPPED LOOSE OF THE TOP AND WAS LODGING ITSELF IN THE LOCKING MECHANISM AND EVEN THOUGH IT LOCKED IT STILL SET THE SENSOR OFF THAT SOMETHING WAS IN THE WAY, CHRIS SHOWED ME THE CABLE, WHERE TO FIX IT AND HOW TO MAKE SURE IT WASN'T GETTING STUCK IN THE WAY UNTIL i GLUED THE PIECE BACK TOGETHER. He was amazing! I just had to hug the man!! The personal service was wonderful and I'm not afraid of going to Berg VW because I know, as a female, I won't get taken advantage of. Thank you Chris Kahrs for looking out for me and making my drive a whole lot sweeter, especially as it cools down!! More

Customer for life. Absolutely love this dealership. I Just purchased my fourth vehicle from Taylor at Berge VW. The level of service here is outstanding and definitely w Absolutely love this dealership. I Just purchased my fourth vehicle from Taylor at Berge VW. The level of service here is outstanding and definitely will be a customer for life. More

Vw rabbit 09 Overall great experience. Friendly workers. Non pressure environment. Great with catering to your life/needs. Dianne was the sweetest lady, very very Overall great experience. Friendly workers. Non pressure environment. Great with catering to your life/needs. Dianne was the sweetest lady, very very very nice, great customer service. I'd have to say that the only thing I wasn't satisfied with was that there was a crack in the windshield that they did not fix before selling to me and so I have to replace the windshield. Also, I have to replace the brakes because they squeak. So, I feel that they should have fixed these things before selling the vehicle. However I still went with it cause I know someone who can fix these things. However, I still feel that most dealers would have fixed these problems before selling. Just throwing that out there. More