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Berge Volkswagen

Gilbert, AZ

4.5
159 Reviews

385 W. Baseline Rd

Gilbert, AZ

85233

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Showing 159 reviews

December 05, 2022

The best car buying experience I have had. Found the car I wanted for MSRP no markup. Got a fair trade in. Pressure free, courteous and accommodating. I highly recommend them. More

by Mickeyonmaui
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Tate
November 30, 2022

Bel at Berge VW will take care of all your needs. I took my car for some repairs and he went above and beyond to get them fixed. He followed up and has awesome customer service. More

by Jesus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BEL KARAM
November 22, 2022

Bel Karam in service department was great and professional! I took my 2020 VW Jetta in for some warranty covered work (Blind Spot Monitor malfunctioning) and not only they fixed my BSM control un More

by jiwon19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bel Karam
October 28, 2022

They make the deal process easy and provide great services. Also make you feel welcome and at ease More

by Sheila
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Michaels
September 30, 2022

We have done business off and on with Berge for 20 yrs. We soon learned not to take our VW to them for service because we were always shocked at the bill. We now take our vehicle to an independent German r More

by len.brannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't recall names
September 20, 2022

I previously wrote a review of the issues I had at Berge Volkswagen service department. I only gave them 1 star because of those issues. Since then, Vince contacted me and apologized (multiple times during More

by archie macrae
Recommend Dealer
Yes
Employees Worked With
Vince
June 16, 2022

Berge Volkswagen deserves 5 stars. We had a great experience there. Brandy in the service department, is amazing. She understands what great customer service means. We won't go anywher More

by kevinichrist1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRANDY
May 23, 2022

Excellent service from everyone at this dealership. Jordan Davis worked exceptionally hard to get me exactly what I wanted at the right price. The rest of the staff was also super helpful and friendly! More

by Rwalker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Davis, Earl, Jon
May 23, 2022

Everyone was very polite and very easy to work with. I will buy from this dealership again! More

by chad.bellows
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Michaels
May 21, 2022

My fiancé went in today to see what they could to to get him out of the car he was in due to being overcharged and finding something better priced and better overall. The General sales manager, Earl, was th More

by Kylie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Earl and John
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