Berge Volkswagen

best customer service at a dealer just purchased a jetta from here , the best customer service i have ever had at a dealer .Daniel Baker was our salesperson and very helpful . We spoke just purchased a jetta from here , the best customer service i have ever had at a dealer .Daniel Baker was our salesperson and very helpful . We spoke about vw's and he was very knowledgeable , and very helpful . Me and my wife were so happy we are planning to get another car from him . The people here at Berge VW will be getting all of my business from now on . More

Don't waste time go to ANY other dealer I had looked at a car at Berge on Tuesday 10/21, had to leave to make a meeting but promised I would return 10/22. As promised I returned, I made it a I had looked at a car at Berge on Tuesday 10/21, had to leave to make a meeting but promised I would return 10/22. As promised I returned, I made it a very easy process for everyone. Truth be told I most likely know more about Volkswagen's than the majority of their staff. I knew what I wanted, researched a fair price and we settled on a price. Again, I had given them my time restrictions. They waited until well after I said I NEEDED to be done. Then tried to rush me through financing...That's when they tried to sell me add-ons, luckily I had noticed the adds because honestly, if you don't want or need something why pay for it? When I had asked for what it was and expressed how I did not want it, I was told it wasn't an option everyone has to pay it. Mind you this was a used car so if anything was added it was done purely for markup. The finance manager Derrick Lett argued with me about theft of Volkswagens (highly unlikely, unless it's towed away on a flatbed). Once I was told it wasn't optional, I collected my belongings and left. Of course within minutes the sales manager realized I had left and called me. Amazing how optional something gets after you leave. Too bad I realized how dishonest their practices were before they made it optional. I just feel bad for the salesman who helped as he was very easy to deal with and his commission shouldn't have been ruined by the finance manager. More

I was blown away by the service at Berge Volkswagen I was at Berge Volkswagen and was blown away by the service, knowledge and humility shown to me by salesman Taylor Stephens. Not only was he very prof I was at Berge Volkswagen and was blown away by the service, knowledge and humility shown to me by salesman Taylor Stephens. Not only was he very professional and personable, but he was extremely well-versed in his product and interested in finding me a vehicle that met my needs. I had also viewed another Volkswagen at another dealership and decided to do business with Berge, not solely because it was a better product, but for the experience and great service that they portrayed from the time I pulled up on the lot. It was very clear to see that Taylor was very much invested in his work and that further persuaded me to make my purchase. I love my new car and and confident I will be back in the future to do service with them again! More

Chose Berge VW for the experience and great service I was blown away by the service, knowledge and humility shown to me by my salesman.Not only was he very professional and personable, but he was extrem I was blown away by the service, knowledge and humility shown to me by my salesman.Not only was he very professional and personable, but he was extremely well-versed in his product and interested in finding me a vehicle that met my needs. I had also viewed another Volkswagen at another dealership and decided to do business with Berge, not solely because it was a better product, but for the experience and great service that they portrayed from the time I pulled up on the lot. It was very clear to see that they were very much invested in their work and that further persuaded me to make my purchase. I love my new car and and confident I will be back in the future to do service with them again! More

I was well taken care of at Berge VW! The salesperson I had was Joshua at Berge Volkswagen, and I was well taken care of in the process of purchasing my car. I have now had the car for 1 m The salesperson I had was Joshua at Berge Volkswagen, and I was well taken care of in the process of purchasing my car. I have now had the car for 1 month and have received a couple of calls ensuring that I am happy with my automobile purchase. Each person who purchases a car will have different experiences. This is the first time that I have left a dealership feeling great about my purchase. I have financed 3 cars over a 10 year span (call me crazy, I just like cars) and this is the best experience that I have had. More

What an amazing car buying experience! Sales manager Brad Felice promised me an exceptional deal, and he delivered as promised. Our salesman Kevin followed up on everything insuring that th Sales manager Brad Felice promised me an exceptional deal, and he delivered as promised. Our salesman Kevin followed up on everything insuring that the delivery was perfect, and took plenty of time to help set up all of the Passat's features for me. The finance department offered superb service as well. I will never go anywhere else for a Volkswagen. The staff at Berge VW earned a customer for life. More

Anything to make a sale! GM (steve) and SM (matt) will promise anything to get you to sign a contract and then use the small print to deny what they promised you. If you want GM (steve) and SM (matt) will promise anything to get you to sign a contract and then use the small print to deny what they promised you. If you want a VW - go elsewhere. Do your homework. More

Easy, low stress buying experience- Easy, low stress buying experience. Great communication with our salesman, Aaron scheduling a test drive. He went out of his way to answer all of our Easy, low stress buying experience. Great communication with our salesman, Aaron scheduling a test drive. He went out of his way to answer all of our questions -- and came in on his day off! -- for our second test drive. We had warned him upfront that we were "Ford people" and had used the same salesman for our last 8 car purchases (including our children's first cars) even following him to two different dealerships. In other words, we were used to being taken care of.Aaron met and exceeded our expectations as a trusted salesman. He simply made every thing happen for us so that we could purchase our new car. More

NOTHING BUT POSITIVE We received really great service here, recently purchased one of their Certified Pre-Owned VWs. We went by the dealership twice before visiting a thir We received really great service here, recently purchased one of their Certified Pre-Owned VWs. We went by the dealership twice before visiting a third time to purchase. Joe helped us, and was always very nice and helpful and patient while we were trying to make our decision on whether to buy here or another vehicle from another dealership. Everyone else we met have also been very nice and committed to service. Not an overbearing dealership with "meat market" style salespeople - they are all genuinely nice and seem interested in finding you the ideal car for your needs. We would definitely recommend, so far our relationship with the dealership (and Joe) have been nothing but positive! More

Jetta purchase We love our new jetta! Our salesman Peter was fantastic and is still so helpful when we have questions. We recently went in for our first service and We love our new jetta! Our salesman Peter was fantastic and is still so helpful when we have questions. We recently went in for our first service and were amazed by how well we were treated. The service department explained everything thoroughly. We will definitely go back! More