Berge Mazda
Gilbert, AZ
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Extremely Courteous My service representative, Chris, was extremely courteous and it really felt like he treated me with respect. Dealership was also fasrt with my oil ch My service representative, Chris, was extremely courteous and it really felt like he treated me with respect. Dealership was also fasrt with my oil change and the waiting area was also very comfortable. More
Chris took care of everything! Chris helped me and made me feel like he was the only one he was working with! He took care of absolutely everything. Thanks Chris! Chris helped me and made me feel like he was the only one he was working with! He took care of absolutely everything. Thanks Chris! More
Dishonest Do not use this dealer. As part of the sale of the car they were to buff/wax out the small scratches. They did more damage to the car while buffing Do not use this dealer. As part of the sale of the car they were to buff/wax out the small scratches. They did more damage to the car while buffing it. There is now a very large spot in which the paint was completely buffed off. They sold me an extended warranty that they said was refundable. This was completely incorrect. I purchased a certified pre-owned car. The car started making noises directly after I purchased it and they still haven't fixed it. More
Excellent Service Excellent service by Berge Mazda. Out sales rep, Travis, was very helpful and friendly and gave us a great deal. Finance Dep't, was also very helpful Excellent service by Berge Mazda. Out sales rep, Travis, was very helpful and friendly and gave us a great deal. Finance Dep't, was also very helpful and took his time in explaining all the details. I would have no hesitation in recommending Berge Mazda. More
Great experience I bought a Mazda 3, they were friendly and not pushy. It was a great experience. The sales was fast and easy. I would come back again. I bought a Mazda 3, they were friendly and not pushy. It was a great experience. The sales was fast and easy. I would come back again. More
Easiest and fastest car purchase ever. I did my homework and they did not jerk me around. I bought the car I wanted at the price I was willing to pay. No place else would match their pr I did my homework and they did not jerk me around. I bought the car I wanted at the price I was willing to pay. No place else would match their price. More
A+ Experience I was looking for a vehicle for over week until I decided to go into Berge Mazda and try getting the actual car I wanted and brand new nonetheless. I I was looking for a vehicle for over week until I decided to go into Berge Mazda and try getting the actual car I wanted and brand new nonetheless. I called in the morning submitted an application over the phone to get pre-approved prior to going. That only took 15 minutes and was advised I was good to come in to look at my options. I worked with Ben the sales rep and he was very knowledge in the vehicles, warranties and add on's and pointed out everything I needed to know PLUS! He was not pushy at all which was a relief for all the sales men I was working with before him. I have never owned a brand new car before but thanks to Ben and Wayne over at Berge Mazda they were able to make it work for me in a payment that I was comfortable making. I can't even begin to thank Berge Mazda for making it an experience I will never forget, I am so thankful for you guys and wish I would have went sooner. Major plus points for the mini celebration they threw me when it was all said and done :) More
Bait and Switch Had a deal for a 2016 CX-5 GT worked out online with Russ Gropman. Got to the dealership and (1) they didn't actually have the car in stock and (2) t Had a deal for a 2016 CX-5 GT worked out online with Russ Gropman. Got to the dealership and (1) they didn't actually have the car in stock and (2) their quoted price included using Mazda credit rather than my pre-approved B of A loan. While there they tried to talk me into a CX-5 in stock while they hunted for my car. Other dealers I was working with emailed me stating Berge was trying to get my color and package from them. Needless to say I walked out. Shady shady shady. Will never work with them again but will definitely buy the car elsewhere.. More
Overall a great experience! I just bought a Mazda 3 here. The salesman (Jeremiah) wasn't pushy at all when I was deciding on a car and was very accommodating. The paperwork for p I just bought a Mazda 3 here. The salesman (Jeremiah) wasn't pushy at all when I was deciding on a car and was very accommodating. The paperwork for purchasing the car was an easy process as well and very straightforward. All the other associates I spoke with were very kind and helpful too. I would recommend this dealership to anyone looking to get a new car. More
New Car Purchase I had an amazing experience with Eric at Berge Mazda! For a process that is typically nothing short of miserable and horrifying, Eric and the rest of I had an amazing experience with Eric at Berge Mazda! For a process that is typically nothing short of miserable and horrifying, Eric and the rest of the staff made me feel comfortable and at home. Overall, I feel like I walked out of there with a good deal and a great vehicle...in record time too! Thanks again Eric and Berge Mazda family! More