Berge Mazda
Gilbert, AZ
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Smooth and painless process I had been to a few other dealerships before stopping at Berge Mazda and I would spend hours at them with no results. Berge Mazda listened to what I I had been to a few other dealerships before stopping at Berge Mazda and I would spend hours at them with no results. Berge Mazda listened to what I wanted and I felt like Jake (salesmen) was on my side and made the experience pleasant. Jake was very personable and patient while showing me different options. I will only shop at Berge dealerships because of this experience. More
Car purchase Julian was an amazing salesman and answered all of my questions I had about trading in my current vehicle. He helped me go home in a new vehicle very Julian was an amazing salesman and answered all of my questions I had about trading in my current vehicle. He helped me go home in a new vehicle very smooth and easy. He helped me pick out the best vehicle that fit all of my needs and wants. I highly recommend if you are currently looking to buy or trade in your vehicle to go to this dealership . They know exactly what they are doing, as well as making sure you have an afford payment on your new ride. Go see Julian for all of your new car needs or wants. More
New car purchase Everyone in the dealership was helpful, accommodating, and made the shopping experience enjoyable. The pricing was very competitive and transparent. I Everyone in the dealership was helpful, accommodating, and made the shopping experience enjoyable. The pricing was very competitive and transparent. I will definitely be back. More
Great Dealership! Bought my first CX9 in 2010. Always had it serviced at Berge Mazda. Honest, reliable and great customer service. Recently traded my car for the new CX Bought my first CX9 in 2010. Always had it serviced at Berge Mazda. Honest, reliable and great customer service. Recently traded my car for the new CX5. The sales reps were all very friendly and great to work with. Love Berge Mazda! More
I would not recommend going through this dealership I would not recommend attempting to be quoted a price and purchase a new vehicle at Berge Mazda. I attempted to purchase a new Mazda 2019, Hatchback o I would not recommend attempting to be quoted a price and purchase a new vehicle at Berge Mazda. I attempted to purchase a new Mazda 2019, Hatchback over the past week and communicated with Jim Maijala exclusively. I was originally quoted an excellent price from Jim and decided it was good enough to move forward. I asked him to send me a mock-up of the "out the door" cost, which he did promptly. In this new "out the door" cost Jim calculated the final pricing including dealers fees and the desert package. While this is expected, the original quote had these fees in the final price so I simply asked him to remove them since we were effectively going to be charged twice for them. Jim them proceeded to get defensive and ignore my emails. Laugh at my wife over the phone, and proceed to attempt to gaslight us saying that the original quote was for a completely different car, which is not true since both the original and new quote have the same VIN attached. After speaking to Jim on the phone we simply put it out there that we weren't going to be double charged for these fees and were expecting them to be taken out. Jim said he was unable to do that so we ended the phone conversation. A couple minutes later Jim sends out an additional email stating again that my wife and I were in the wrong and that the original quote was for a different car as explained above. It is disgusting that his ego is so large that he can't simply admit his mistake and let us know that he can't bring the price of the car any lower. This error can be traced through the quotes which I sent to him in a detailed email explaining the confusion, which he ignored. So again, just to reiterate. Avoid working with this man when shopping for a new car at the dealership. I would even go as far to say avoid using this dealership and look at a different Mazda dealership within the valley as it says something about the dealership as a whole that they would employ a man like this. More
Low pressure, knowledgeable, friendly sales staff I had previously purchased a VW from Berge, and was happy with that experience. Berge Mazda did not disappoint. Very friendly staff. Juan was very I had previously purchased a VW from Berge, and was happy with that experience. Berge Mazda did not disappoint. Very friendly staff. Juan was very easy to work with. No pressure. Very knowledgeable. Was happy to show us many different cars and models (both Mazda and VW). Juan has followed up several times to make sure we are 100% satisfied with car. More
Dealer had a change of heart We are happy to report that Berge Mazda had a change of heart and have agreed to give us a second key for the vehicle we purchased yesterday. I doubt We are happy to report that Berge Mazda had a change of heart and have agreed to give us a second key for the vehicle we purchased yesterday. I doubt it would have happened if we hadn't complained but will give them another chance since they have done the right thing. More
Outstanding experience It is always difficult to find a good, used, truck. Berge Mazda had the perfect vehicle for me at a great price. Their people first attitude was a r It is always difficult to find a good, used, truck. Berge Mazda had the perfect vehicle for me at a great price. Their people first attitude was a real plus and I was able to complete my purchase quickly. And I hinkle Brad and Derik are top notch! More
I highly recommend Mazda and Berge. I purchased my Miata RF from Robert Perez six months ago. I was extremely pleased with his professional, personal service. He was a pleasure to deal I purchased my Miata RF from Robert Perez six months ago. I was extremely pleased with his professional, personal service. He was a pleasure to deal with, and still checks in periodically to ensure I'm enjoying my car. I would HIGHLY recommend this vehicle. This dealership. This salesperson. More
Conscientious staff! Tremendous and flexible customer focus throughout the purchase process. I was blown away by the fabulous service here and would recommend Berge Mazda Tremendous and flexible customer focus throughout the purchase process. I was blown away by the fabulous service here and would recommend Berge Mazda to anyone. More