Benzel-Busch Motor Car - Service Center

The place is undergoing construction so things seem cramped on the outside. Inside it is fine and well setup, clean, and efficient. My only wish is for the paperwork and invoicing to be clearer to sho cramped on the outside. Inside it is fine and well setup, clean, and efficient. My only wish is for the paperwork and invoicing to be clearer to show any promotional discounts if they were applied as discussed. More

An amazing experiece, every member of the service center is highly professional and takes pride in providing excellent client care from dropping off, recieving updates and when picking up the car. I woul is highly professional and takes pride in providing excellent client care from dropping off, recieving updates and when picking up the car. I would never shop anywhere else for a Mercedes. Warren Finkel Englewood NJ More

They did not do updates to my vehicle.I never want to They did not do updates to my vehicle. I never want to deal with unfriendly employee. Please never contact us again They did not do updates to my vehicle. I never want to deal with unfriendly employee. Please never contact us again More

As always I was very pleased with Benzel-Busch's service. Chris Iseman is a true professional. Chris Iseman is a true professional. More

I always have an excellent experience when I have to bring my car in for service. It’s a pleasure to work with Chris Iseman my service rep. He’s always very helpful. bring my car in for service. It’s a pleasure to work with Chris Iseman my service rep. He’s always very helpful. More

Typically my service appointments are satisfactory, but this time around the service adviser assigned to me was not timely in his communication. My car was dirty when I picked it up. Initially I had a to this time around the service adviser assigned to me was not timely in his communication. My car was dirty when I picked it up. Initially I had a tow service scheduled to pick my car up! I called and text the service advisor more than 1 hour plus prior to alert him. Ultimately, the tow service left because of the long delay and I was without my vehicle one more day, which led to an additional day of rental car expense. More

As always very helpful, the whole team works very hard to move everyone along throughout the service process move everyone along throughout the service process More

Service Technician Scott was very easy to work with, very informative and helpful, overall great experience informative and helpful, overall great experience More

Chris Iseman is a consummate professional, and my only choice for MB service. Nuff said. choice for MB service. Nuff said. More

Chris has always been very helpful and responsive. Very professional and I love that when I need anything I will deal with him directly. professional and I love that when I need anything I will deal with him directly. More