Benzel-Busch Motor Car - Service Center
Englewood, NJ
2,256 Reviews of Benzel-Busch Motor Car - Service Center
mr Ben Walsh was very professional and the experience was better than any dealer i have been was better than any dealer i have been More
Send too many soliciting emails throughout 2021. Wanted my current car without cost but when I called in ask addition charges and so. Ridiculous maketing tactic my current car without cost but when I called in ask addition charges and so. Ridiculous maketing tactic More
lack of communication, inability to reach service advisor by phone, $220 to replace wiper blades was very excessive, driver called for credit card info, but he could not speak english or identify himself. Ti by phone, $220 to replace wiper blades was very excessive, driver called for credit card info, but he could not speak english or identify himself. Tim was pleasant and professional. More
Soscio is the best service manager in the business. I have with him for years and he offers excellent service. have with him for years and he offers excellent service. More
Great communication from start to finish. Work completed Great communication from start to finish. Work completed as discussed. Loaner vehicle was new and clean. Work was completed within timeframe discusse Great communication from start to finish. Work completed as discussed. Loaner vehicle was new and clean. Work was completed within timeframe discussed. What more can you say! More
I will not return for service at your dealership. One of the worst experiences I had. I came for express service and had to wait for 20 minutes for paperwork after the car was serviced (defeats the purpose the worst experiences I had. I came for express service and had to wait for 20 minutes for paperwork after the car was serviced (defeats the purpose of express service) and I had prepaid maintenance. After they gave me the paperwork, they could not locate the car for 40 minutes (I am not exaggerating the time - it was the actual time). I was waiting in the cold as they kept saying the car should be there momentarily. I don’t remember the name of the person I dealt with. He was sitting at the reception at the service department. I am choosing a name as the system is not letting me submit the response unless I choose a service representative. I am just selecting Sossio Sol as it is the last name on the list. More
Always great quality service. I trust them with my vehicle. The staff is very knowledgeable and the customer service is excellent vehicle. The staff is very knowledgeable and the customer service is excellent More
Service was great. Chris Was as usual great to deal with and has been for many years. and has been for many years. More
Send the car 4 time for the same problem still they not fa to anything better and the problem is the noise in the passenger problem what kind of dealer service suck sorrry but you guys have to take care co fa to anything better and the problem is the noise in the passenger problem what kind of dealer service suck sorrry but you guys have to take care costumers better thanks and i got the car from them to More
Very pleasant experience, great customer service, on time performance, cleaned the car good, I would recommend to others. performance, cleaned the car good, I would recommend to others. More