Benzel-Busch Motor Car - Service Center

Service department was very fast and efficient. Scheduled appointment online, showed up for service "A", waited for only 1 hour, work on car completed and back on my way home in short order. Scheduled appointment online, showed up for service "A", waited for only 1 hour, work on car completed and back on my way home in short order. More

Very professional and well prepared. Service department was very fast and efficient . easy to make appointment Service department was very fast and efficient . easy to make appointment More

I got my GLE450 at Mercedes-Benz of New Rochelle and always serviced it in New Rochelle too. However, recently MB of NR stopped giving Saturday service appts. So I booked my appointment at Benzel-Busch always serviced it in New Rochelle too. However, recently MB of NR stopped giving Saturday service appts. So I booked my appointment at Benzel-Busch because they offered Saturday service appointments and I am too busy during the weekdays. I must say I am completely satisfied with my overall experience at Benzel-Busch. After getting my six previous Mercedes-Benz's from New Rochelle it looks like I have a new dealership for sales and service. More

I would like to thank Frank Armando so much because he’s the best and very helpful advisor. He always explain to me what’s going on? the best and very helpful advisor. He always explain to me what’s going on? More

It was nice of Mercedes Benz to give me a call on the Takata airbag recall that was done free of charge. Takata airbag recall that was done free of charge. More

Communication with the receptionist relaying message to service advisor and service advisor to customer is very poor. Customer sat. Poor service advisor and service advisor to customer is very poor. Customer sat. Poor More

Frank Armando was informative and helpful telling me what needed service, the cost and when the job would be completed. Thanks Frank needed service, the cost and when the job would be completed. Thanks Frank More

AS ALWAYS HELPFUL , EXCELLENT SERVICE ..MR.SCOTT BATEMAN READY FOR MY VISIT EXPLAINED EVERYTHING....THANKS ALEX READY FOR MY VISIT EXPLAINED EVERYTHING....THANKS ALEX More

I think overall, the services department did a good job i fixing the issue with my vehicle. Thank you Bunzel Busch. fixing the issue with my vehicle. Thank you Bunzel Busch. More

As always, Scott Bateman was ready for my visit, explained what they would do and how long it would take and gave me an estimated price assuming no surprises. explained what they would do and how long it would take and gave me an estimated price assuming no surprises. More