Benzel-Busch Motor Car - Service Center

I’m sorry to report that it was not what I would expect from a luxury car dealership. from a luxury car dealership. More

Timely response and kind attention to special requests. Willing to take additional steps to meet personal request. Willing to take additional steps to meet personal request. More

great team. . very professional and attentive in scheduling and follow thru with the service I had on my vehicle. Made extra efforts to have my service completed . very professional and attentive in scheduling and follow thru with the service I had on my vehicle. Made extra efforts to have my service completed in a timely manner. Most appreciated. Thank you all! More

Timely and courteous service. Well organized, clean loaner. It took a while to get the car back which could have been communicated better. Well organized, clean loaner. It took a while to get the car back which could have been communicated better. More

I got an unexpected blowout on the highway. I pulled into Englewood and into the dealership everyone was professional and kind to the gentleman that took my car gentleman who set up my appointm I pulled into Englewood and into the dealership everyone was professional and kind to the gentleman that took my car gentleman who set up my appointment the woman at the coffee bar… Although I bought my car at another dealership I would definitely come back here for service and made by my next car here More

The Benzel Busch service experience is in a league of its own. I never get tired of praising each and every one of their representatives. They are that good. From the time you pull into their service bay - u own. I never get tired of praising each and every one of their representatives. They are that good. From the time you pull into their service bay - until the time you pick up your vehicle. More

The service was performed in a professional manner it was clear in terms of what was going to be done and the online materials sent to review and authorize the work made it easy for us to coordinate the serv clear in terms of what was going to be done and the online materials sent to review and authorize the work made it easy for us to coordinate the service. The service rep David was very informative and stayed on top of the transaction as well. More

Always a premium dealer. Very punctual. In and out in less than 2 hours. However you should plan and communicate the things you need to be done during scheduling your appoint Very punctual. In and out in less than 2 hours. However you should plan and communicate the things you need to be done during scheduling your appointment, otherwise you need multiple trips. More

They misled us about how long a very standard oil change would be, Waiting in the dealership for over two and half hours when we were told the car would be ready. That was after we dropped the car off in th would be, Waiting in the dealership for over two and half hours when we were told the car would be ready. That was after we dropped the car off in the morning and it sat there ALL day. They told us they were just very busy that day. Poor excuse, and terrible customer service. More

Very helpful and friendly staff, comfortable waiting area, no hassle service. Overall, very happy with the experience. area, no hassle service. Overall, very happy with the experience. More