Benzel-Busch Motor Car - Service Center

professional, fast, amazing communication, david and benzel busch define the way service should be . bottom line a pleasant experience benzel busch define the way service should be . bottom line a pleasant experience More

Dave Tangen was my service advisor. He went above and beyond to make sure everything was taken care of with my car. He went above and beyond to make sure everything was taken care of with my car. More

This dealership and its entire staff at the best. I've been going to Benzel Busch for 50 years, and i've never been disappointed with a car or a person who works there. I've been going to Benzel Busch for 50 years, and i've never been disappointed with a car or a person who works there. More

My car has a problem: sometimes the front seat controls stop working and I cannot move the seat, next day everything is fine. I complained about it every time I bring the car for service, nobody bothered t stop working and I cannot move the seat, next day everything is fine. I complained about it every time I bring the car for service, nobody bothered to write it down. I brought the car for service when it happened for the service people to see the problem, but they said that they are busy today and I scheduled a service appointment. But there was no problem when I brought the car for service and they could not reproduce the problem. The Car was for 4 days in Benzel - Busch and they could not repair the car. I complaint to the service advisor that the car needs cooling aid. He said that they will take care of it, but never wrote it down. When I picked up the car, I asked about the cooling aid and he had no clue what I am talking about he never recorded my complain and nothing was done. The car was not washed and was just standing outside. This is not the service I expect from a Mercedes Benz dealership. More

I recently interacted with Service advisor Chris Iseman, Eli at delivery and parts department Chris. All interactions were excellent. I previously worked with Salesperson James who provided the same outstan Eli at delivery and parts department Chris. All interactions were excellent. I previously worked with Salesperson James who provided the same outstanding customer service. Please keep your lead on the competition and I will remain a customer for life. Sincere thanks, Joe Pucciarelli More

Alway best dealer shop! All employees are awesome and very friendly, also they make it very convenient for all. Thank you all! All employees are awesome and very friendly, also they make it very convenient for all. Thank you all! More

Very unhappy with the service, price and customer service Repairs involves three months and almost $5000 Very departs was applying the bill I have a my doubts if it was necessary service Repairs involves three months and almost $5000 Very departs was applying the bill I have a my doubts if it was necessary More

Out of the the MB dealerships in the area, I feel that they give the best service and the cleanest loaners. they give the best service and the cleanest loaners. More

Mona is a pro! Promote her. Everyone was cooperating. You guys ran out of sandwiches, we were hungry. 😀😀 Promote her. Everyone was cooperating. You guys ran out of sandwiches, we were hungry. 😀😀 More

Chris Iseman is excellent as always. I love this particular service center. The whole setup is so professional. I love this particular service center. The whole setup is so professional. More