Benzel-Busch Motor Car - Service Center

Service department was a very easy experience from the warm greeters when I arrived, to my service rep. I loved the tech video from the service bay. And having all the “eye candy” upstairs doesn’t hurt! warm greeters when I arrived, to my service rep. I loved the tech video from the service bay. And having all the “eye candy” upstairs doesn’t hurt! More

Did not fix issue. Got a pleasant text telling me that if I had any questions to reach out. I did, guess they didn't mean it. Sent two messages that item not resolved a Got a pleasant text telling me that if I had any questions to reach out. I did, guess they didn't mean it. Sent two messages that item not resolved and got no response. Why bother with the messages asking me how it went? More

Everything was fantastic. I was treated well and repairs were done on an emergency basis without hesitation. Thank you! I was treated well and repairs were done on an emergency basis without hesitation. Thank you! More

took very good care Dave the service rep is great and kept me updated throughout kept me updated throughout More

Great service. 👍 I would like to recommend here to everyone. Really nice people. And easy access facility. 👍 I would like to recommend here to everyone. Really nice people. And easy access facility. More

Mona is great! Very attentive and helpful. She kept good communication with me during my wait. Very attentive and helpful. She kept good communication with me during my wait. More

Mona was amazing. She was such a pleasure to deal with and made my service experience enjoyable. She kept me updated and got my truck back to me quickly. I would hi She was such a pleasure to deal with and made my service experience enjoyable. She kept me updated and got my truck back to me quickly. I would highly recommend Mona and this great dealership to anyone. More

It was fine— there was confusion with pricing. I was quoted 3 different prices for the final estimate. It was misleading when it was time to pay and annoying that I had haggle to get a lower estim I was quoted 3 different prices for the final estimate. It was misleading when it was time to pay and annoying that I had haggle to get a lower estimate approved as opposed to it being a courtesy for the inconvenience. More

Benzel Busch treats each mercedes owner as an individual, and they listen to them. In my experience ,it is rare that males listen to women and I appreciate this. and they listen to them. In my experience ,it is rare that males listen to women and I appreciate this. More

I highly recommend this place, great service everyone here is so helpful and friendly. I’m definitely coming back when ever I have a problem. here is so helpful and friendly. I’m definitely coming back when ever I have a problem. More