Benzel-Busch Motor Car - Service Center
Englewood, NJ
2,256 Reviews of Benzel-Busch Motor Car - Service Center
I had a good service call and feel confident with the dealership and the people I work with. dealership and the people I work with. More
I always bring my cars for service at this dealership. Dave Tangen is my service advisor and he is great. I have been dealing with him for years and not once have I been disappointed with his service. Dave Tangen is my service advisor and he is great. I have been dealing with him for years and not once have I been disappointed with his service. More
Over booked! Even though we made a reservation for a loaner, there was no loaner available. However, the service manager (we dealt) was great! He tried his bes Even though we made a reservation for a loaner, there was no loaner available. However, the service manager (we dealt) was great! He tried his best to minimize our unexpected waiting period! More
I called a few weeks ago & asked for the price of an oil change & I was told by a lady. $180. I called again to set-up an appt and asked the price again, I was told $190. No problem. When I received the bi change & I was told by a lady. $180. I called again to set-up an appt and asked the price again, I was told $190. No problem. When I received the bill, w/o tax it was $239. $50 more than I was quoted. If it weren't for the price discrepancy, I would have given 5 stars! I would recommend your service, but I would get the price in writing before the work is started. More
I was very pleased with the service I received. The service tech was very knowledgeable and the loaner car was fabulous. The car needed to stay in longer than expected and without the loaner car I The service tech was very knowledgeable and the loaner car was fabulous. The car needed to stay in longer than expected and without the loaner car I couldn’t have had the service completed when I did. Everything exceeded my expectations. More
Mona was knowledgeable but also listened to my needs at the same time. She addressed my issues with options all while she had a smile on her face. I was very comfortable with Mona. She is an excellent exam the same time. She addressed my issues with options all while she had a smile on her face. I was very comfortable with Mona. She is an excellent example of what Benzel-Busch tries to embody through customer service and satisfaction. More