Benzel-Busch Motor Car - Service Center
Englewood, NJ
2,256 Reviews of Benzel-Busch Motor Car - Service Center
Sales as well as Service Teams are accommodating and instrumental in my decision to continue a relationship with Benzel-Busch. instrumental in my decision to continue a relationship with Benzel-Busch. More
Very nice people and nice service. Feeling friendly and family own it . My next car will go back there . Feeling friendly and family own it . My next car will go back there . More
Chris the service representative was very good and knowledgeable. The receptionist had attitude when first arrived. The car was in service Saturday to Thursday morning. Much to long knowledgeable. The receptionist had attitude when first arrived. The car was in service Saturday to Thursday morning. Much to long More
Mona, help me so much, and also did everything she can to get me a car. get me a car. More
Alway an excellent overall experience at BBMCC - Chris Iseman is the best! The only let-down is the drop-off/pick-up process which is not the fault of the Advisor. Had an appointment for an 8:30am dropo Iseman is the best! The only let-down is the drop-off/pick-up process which is not the fault of the Advisor. Had an appointment for an 8:30am dropoff because of a tight time schedule, but because the Service Manager called a quick meeting with his team (while a half dozen customers were forced to wait), I didn't get out of there until close to 10am. And isn't the point of notifying the Service Team 30mins before picking up my car so that it can be up front and ready upon my arrival? I did this (I always do) and still ended up waiting close to an hour for the car despite literally being the only customer waiting at the end of the day. More
Everything was fine. The waiting time to meet the advisor took over 40 minutes from the actual appointment time. The service department seemed very busy. Over all it's f The waiting time to meet the advisor took over 40 minutes from the actual appointment time. The service department seemed very busy. Over all it's fine. I was able to pick up my vehicle the next day as I requested. More
Even though I didn’t have appointment they have giving me the full service with pleasure the full service with pleasure More
Incredible customer service, everyone I have worked with was kind and courteous and helpful. Would recommend family and friends. was kind and courteous and helpful. Would recommend family and friends. More
Service was quick and easy - wait time for the loaner was minimal. Frank was easy to deal with. minimal. Frank was easy to deal with. More
Service manager Sossio Sole took care of a problem with my CLS450 and did so in a professional and friendly manner. my CLS450 and did so in a professional and friendly manner. More