Benzel-Busch Motor Car - Service Center

Went for service for a simple oil change The Rep that helped us told us if we do just an oil change they wont reset the oil light for $ 259.00 , I would have to pay $ 355.00 for them to rest my oil light helped us told us if we do just an oil change they wont reset the oil light for $ 259.00 , I would have to pay $ 355.00 for them to rest my oil light. That is the most rediously thing i have ever heard im a service manager for a different brand for 21 years and thats not the way to treat a customer . If you change my oil its your responsibly to reset the light. Stay away from this place. The rep didnt even have the courtesy to go over prices with us that we asked for ( brakes and tries ). we had to figure it out when we got the paperwork, When we were leaving we had to wait about 10 mintues to pull out we had 6 cars blocking us. More

The service writer failed to tell me that there was a $100 coupon off my break job $100 coupon off my break job More

This is our second Mercedes from the dealership and will be back again when we need our third. Great customer service all around. be back again when we need our third. Great customer service all around. More

Thank you for contacting me today I iyhr service was outstanding at 7/20 am on time i outstanding at 7/20 am on time i More

The staff was very professional and courteous facility was very clean and modern all transactions were expedited quickly was very clean and modern all transactions were expedited quickly More

Everyone was very courteous. Reception area is very clean. We loved the coffee station! We like it when our car gets a car wash after. Reception area is very clean. We loved the coffee station! We like it when our car gets a car wash after. More

They always have friendly services. Nice Comfortable waiting area. Will always go back for future services. Nice Comfortable waiting area. Will always go back for future services. More

Clean professional fast service, great customer service from staff. The service area was really fancy from staff. The service area was really fancy More

My service advisor and service technician were very professional and knowledgeable. I really enjoyed the video walkthrough definitely white glove Service. Mercedes definitely has the best service. Very professional and knowledgeable. I really enjoyed the video walkthrough definitely white glove Service. Mercedes definitely has the best service. Very happy with the results. More

Please check the previous three EXCELLENT accounts of my visit I recently posted!!! This is my third submission… visit I recently posted!!! This is my third submission… More