Benzel-Busch Motor Car - Service Center
Englewood, NJ
2,252 Reviews of Benzel-Busch Motor Car - Service Center
Thorough, precise service experience I have had numerous service experiences at Benzel Busch and they are always exceptional. The latest experience was no different. Got loaner car quic I have had numerous service experiences at Benzel Busch and they are always exceptional. The latest experience was no different. Got loaner car quickly and it was clean and in perfect condition. My service rep gave me periodic updates and responded to my questions. He offered me assistance with the pricing of expensive repair work. I was again very satisfied with my experience. More
excellent customer service amazing customer service, very cordial and efficient .Michael was excellent with his timing and paperwork, and very willing to get the service done a amazing customer service, very cordial and efficient .Michael was excellent with his timing and paperwork, and very willing to get the service done and to see me leaving happy. More
service Professional and timely service. Safe and comfortable environment and attentive professionals. I always know what to expect when visiting Benzel-Busch Professional and timely service. Safe and comfortable environment and attentive professionals. I always know what to expect when visiting Benzel-Busch and am never disappointed. More
Great service experience. Service experience was exceptional. I was kept informed every step of the way and service was completed in the time frame I was quoted. Waiting area Service experience was exceptional. I was kept informed every step of the way and service was completed in the time frame I was quoted. Waiting area was comfortable with great amenities. My experience has been great from the purchase of my car through my first service experience. Giovanni Barbaro was there to guide me through every step. More
Superb From the moment I arrived with a flat tire all my needs were met and I was constantly informed of my progress while I waited in a very comfortable lou From the moment I arrived with a flat tire all my needs were met and I was constantly informed of my progress while I waited in a very comfortable lounge. More
John Powell embodies the white glove 5-star service @ B-B John Powell embodies the white glove 5-star service at Benzel-Busch. Everytime I get my GL-450 serviced, I ask for John Powell by name. He is my tru John Powell embodies the white glove 5-star service at Benzel-Busch. Everytime I get my GL-450 serviced, I ask for John Powell by name. He is my truck's doctor :) More
Knowledgable and Professional I brought my MB C300 2015 for recall check and some other issues, like water fluid, coolant and small problem with "tow door". I had an appoint I brought my MB C300 2015 for recall check and some other issues, like water fluid, coolant and small problem with "tow door". I had an appointment and my time was limited. I told David about all the issues with the car- he was very professional and pleasant. He was very attentive to all my needs. He checked and said I was almost due for an yearly service (wipers, fluids, oil) and organized it all at the same, saving me a trip ))) Everything was done by the time I had to go. Perfect timing. Great service. The car looked and felt great after service. I was happy to take care of all my issues in one visit! David Tangen was very polite, responsive to my needs and knowledgeable. Everyone else at the dealership was very great! I highly recommend this dealership and David Tangen! More
exceptional and professional keep on doing what you are doing, the whole staff was on target and express a sincere willingness to attend to my concerns the express service mana keep on doing what you are doing, the whole staff was on target and express a sincere willingness to attend to my concerns the express service manager , I think his name is Scott Bateman, was exceptional More
Excellent Rafael fixed my flat tire on the road. He was extremely courteous and friendly and efficient. Chris iseman helped me at the dealership. He was excepti Rafael fixed my flat tire on the road. He was extremely courteous and friendly and efficient. Chris iseman helped me at the dealership. He was exceptional. More
Timely and efficient Excellent Svcs tech. Knowledgable and helpful. Didn't have to wait much longer than I was told. Gave me advice on further tire care etc. Excellent Svcs tech. Knowledgable and helpful. Didn't have to wait much longer than I was told. Gave me advice on further tire care etc. More