Benzel-Busch Motor Car - Service Center

Excellent Service by Min Kim To whom it may concern: I wanted to make you aware of an excellent experience I had at your dealership with Min Kim. My car was due for an oil cha To whom it may concern: I wanted to make you aware of an excellent experience I had at your dealership with Min Kim. My car was due for an oil change and some recalls, and my service advisor walked me through the issues with my car. Through his calm demeanor and professionalism, I felt assured & was at peace of mind, knowing that I was in good hands. Min kept me constantly updated on the work being performed on my car with the utmost courtesy and professionalism. In my opinion, he lives the values that are an asset to your dealership and is an excellent example of how to treat your customers. I will make a point to ensure my friends, relatives and business colleagues know about this experience, and always suggest why they should visit your facility when it comes to receiving excellent service. Thank you Min!! More

Excellent as usual Home delivery of car and pickup of loaner- exceeded my expectations. Professional, efficient, quality service on my car. Best car dealership and servi Home delivery of car and pickup of loaner- exceeded my expectations. Professional, efficient, quality service on my car. Best car dealership and service center by far. More

Courteous The service was professional, courteous and efficient. I left my car and returned the next day with two new tires. This is the 5th tire I have had The service was professional, courteous and efficient. I left my car and returned the next day with two new tires. This is the 5th tire I have had replaced in a year. More

Excellent Job Jonathan Fleischman did an excellent job taking care of my problem. Hatif was also very helpful and accommodating in assessing the problem and getting Jonathan Fleischman did an excellent job taking care of my problem. Hatif was also very helpful and accommodating in assessing the problem and getting my vehicle to your service department. More

Maintenance Excellent service,communication.always willing to accommodate appointment change,I have been using this dealer for 20 years,from residency to practici Excellent service,communication.always willing to accommodate appointment change,I have been using this dealer for 20 years,from residency to practicing physician.Even when I moved to Manhattan NY,I continue to purchase my car here and continue to service my car there. More

Service appt From beginning to end ..everyone was Extremely efficient and quick. Mr Min was great. . We also got a discount on the overall total price . Great ser From beginning to end ..everyone was Extremely efficient and quick. Mr Min was great. . We also got a discount on the overall total price . Great service More

Sad in part the control do not work cause the car WIFI. Because without an appoitment my car was serviced and the service wasn't to long time to be ready. I Will keep coming back the Because without an appoitment my car was serviced and the service wasn't to long time to be ready. I Will keep coming back the next time More

Perfect Service advisor and other staff were just kind and perfect..thanks to everyone.. It was quick and on time. And atmosphere at the dealer was so clean Service advisor and other staff were just kind and perfect..thanks to everyone.. It was quick and on time. And atmosphere at the dealer was so clean More

Excellent and courteous customer service... updates and follow-up were punctual. All work requested to be performed was taken care of... including some additi and courteous customer service... updates and follow-up were punctual. All work requested to be performed was taken care of... including some additional things that were found during service check. More

Best service ever!! John Powell in service is amazing!!! He should be recognized for his patience & understanding of the concerns as consumers we have with our vehicles. John Powell in service is amazing!!! He should be recognized for his patience & understanding of the concerns as consumers we have with our vehicles. He is thorough and explains everything. He should be recognized for his excellence at Benzel. More