Benzel-Busch Motor Car - Service Center

Had a loaner car was great and convenient car took day and half to complete all and half to complete all More

Asked for transmission diagnose, got check engine diagnosed instead. Ask to fix the issue on the diagnos , manager refused to do it cause “there is too many miles on the car “. Refused to give m diagnosed instead. Ask to fix the issue on the diagnos , manager refused to do it cause “there is too many miles on the car “. Refused to give me service, I felt uncomfortable and left. More

Great experience. No complaints. Gave timely service with no hassles. Service advisor was professional, and answered all of my questions. No complaints. Gave timely service with no hassles. Service advisor was professional, and answered all of my questions. More

I believed they will doing good job . But some time is not . They need more experience to find some problem. But some time is not . They need more experience to find some problem. More

Items were removed from the car. Did not seem to concern anyone. Called the dealership and requested a call back to discuss, so far, no response. This is not new to us as we have had Did not seem to concern anyone. Called the dealership and requested a call back to discuss, so far, no response. This is not new to us as we have had items removed from the car before when the car is in for service. This prompted a police report. After numerous recalls, the car was left without prior settings, no explanation to return them to the original state when dropped off, and even though the video states the car was completed and going to the wash station, the car was not washed More

I’m fully satisfied with the excellent service from the Benzel-Busch Motor Car dealership in Englewood, NJ Benzel-Busch Motor Car dealership in Englewood, NJ More

Our experience was that the staff servicing our car was professional, courteous and speedy. We expected to spend much more time turning our car in that it took. The follow-up to explain the recall was ef professional, courteous and speedy. We expected to spend much more time turning our car in that it took. The follow-up to explain the recall was efficient. Excellent Service!! More

I’ve been here multiple times for service and every occurrence was delightful and professional. I wouldn’t bring my 2022 s580 anywhere else. occurrence was delightful and professional. I wouldn’t bring my 2022 s580 anywhere else. More

Very good waiting area. The work was done about 30 minutes sooner than expected which made it easier for me as a loaner car was not available. The work was done about 30 minutes sooner than expected which made it easier for me as a loaner car was not available. More

I work with Lino Cascardi, who is been excellent to work with in ordering a new Mercedes-Benz. I highly recommend him as a sales associate. with in ordering a new Mercedes-Benz. I highly recommend him as a sales associate. More